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Saga: Travel insurance reviews

4.86
Based on 1,060 reviews, last reviewed 6th Oct 2025
82400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Easy to obtain Saga travel insurance - no issues Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025
Mary C's avatar
Mary C

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1060)

I needed to change my cover and they were helpful an...

5
I needed to change my cover and they were helpful and knowledgeable. Reviewed on: 14th August 2025

Comprehensive travel insurance

5
Comprehensive travel insurance that covers my needs. Staff are always helpful and professional. I feel safe in Saga’s hands in that they are an established and trusted company. Reviewed on: 14th August 2025

Professional and friendly

5
I needed to make a claim due to a sudden illness and expected a long drawn out process when I least needed it. I couldn’t have been more wrong… helpful professional staff guided me through the process and it was completed quickly and efficiently with regular updates. I couldn’t be more pleased and to be honest relieved! Reviewed on: 14th August 2025

very pleasant and helpful on phone, able to adjust m...

5
very pleasant and helpful on phone, able to adjust my annual policy to meet this year's requirements. Covers medical conditions and longer stays away. Reviewed on: 14th August 2025

Easy and helpful

5
Very helpful guys on the phone and very informative. Reviewed on: 14th August 2025

Keen Premiums & No Nonsense

5
Keen premiums and straightforward to deal with. Reviewed on: 14th August 2025

SAGA gives us peace of mind

5
Having had to claim on our holiday insurance in the past we wouldn’t be se any other insurance provider as we feel safe and completely covered with SAGA. Reviewed on: 14th August 2025

Good friendly helpful communication

5
Good friendly helpful communication Reviewed on: 14th August 2025

Excellent product at an excellent price, best travel...

5
Excellent product at an excellent price, best travel insurance going. Will be renewing again this year Reviewed on: 14th August 2025

Great cover, service and experience

5
Great cover, service and experience Reviewed on: 14th August 2025

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