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Saga: Travel insurance reviews

4.86
Based on 1,076 reviews, last reviewed 3rd Mar 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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0%
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0%
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2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Saga: £497 policy worthless despite FCDO safety warning Avoid Saga Travel Insurance. I booked my trip August 2025 and have been a loyal SAGA travel insurance customer, paying £497 for a travel policy specif... Read more Reviewed on: 3rd March 2026
D G's avatar
D G

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1076)

Easy phone consultations

5
Always able to have full discussion with your advisors over the phone to get the best terms available. Reviewed on: 14th August 2025

knowledgeable and helpful with pre existing medical...

5
knowledgeable and helpful with pre existing medical issues, also on adding new items Reviewed on: 14th August 2025

Travel Insurance Angels

5
When I was hospitalised abroad, I was sent to a private hospital who were used to dealing with Saga and the claims process was carried out quickly and easily with just a phone call and customer services were lovely, so wouldn’t hesitate to use them again. Reviewed on: 14th August 2025

When I called for travel insurance both ladies were...

5
When I called for travel insurance both ladies were very helpful polite and friendly and explained everything to me . My hubby and I were waiting for some results to come back. The ladies were extremely helpful. Reviewed on: 14th August 2025

Service with a smile

5
Always helpful and when having to make a claim for cancellation they could not have been better . Their attitude is always kind giving good advice and are always up beat many thanks . Reviewed on: 14th August 2025

60 Day annual policy for over 60’s is excellent valu...

5
60 Day annual policy for over 60’s is excellent value for money compared to the market Reviewed on: 14th August 2025

I needed to change my cover and they were helpful an...

5
I needed to change my cover and they were helpful and knowledgeable. Reviewed on: 14th August 2025

Comprehensive travel insurance

5
Comprehensive travel insurance that covers my needs. Staff are always helpful and professional. I feel safe in Saga’s hands in that they are an established and trusted company. Reviewed on: 14th August 2025

Professional and friendly

5
I needed to make a claim due to a sudden illness and expected a long drawn out process when I least needed it. I couldn’t have been more wrong… helpful professional staff guided me through the process and it was completed quickly and efficiently with regular updates. I couldn’t be more pleased and to be honest relieved! Reviewed on: 14th August 2025

very pleasant and helpful on phone, able to adjust m...

5
very pleasant and helpful on phone, able to adjust my annual policy to meet this year's requirements. Covers medical conditions and longer stays away. Reviewed on: 14th August 2025

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