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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (1078 reviews)

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4.76

Based on 1,078 reviews, last reviewed 5th Jun 2026

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Cancelled my policy due to having a chest infection. I took out a Saga travel insurance policy expecting the premium service and peace of mind they promise to older travellers. Unfortunately, my experien... Read more Reviewed on: 5th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1078)

Expert assistance with policy change

Simone was helpful and friendly and made the change to our joint policy very straightforward. Reviewed on: 14th August 2025

Excellent service and pleasant and efficient staff

I have used Saga Insurance for my holidays for many years. This year was the first time I needed to make a claim as I had to cancel my holiday as the result of kidney problems and the dangers of flying. Everything was dealt with speedily and I received an appropriate amount of compensation. I was most impressed with Saga's telephone responses and the work of the insurance company. Reviewed on: 14th August 2025

Easy phone consultations

Always able to have full discussion with your advisors over the phone to get the best terms available. Reviewed on: 14th August 2025

knowledgeable and helpful with pre existing medical...

knowledgeable and helpful with pre existing medical issues, also on adding new items Reviewed on: 14th August 2025

Travel Insurance Angels

When I was hospitalised abroad, I was sent to a private hospital who were used to dealing with Saga and the claims process was carried out quickly and easily with just a phone call and customer services were lovely, so wouldn’t hesitate to use them again. Reviewed on: 14th August 2025

When I called for travel insurance both ladies were...

When I called for travel insurance both ladies were very helpful polite and friendly and explained everything to me . My hubby and I were waiting for some results to come back. The ladies were extremely helpful. Reviewed on: 14th August 2025

Service with a smile

Always helpful and when having to make a claim for cancellation they could not have been better . Their attitude is always kind giving good advice and are always up beat many thanks . Reviewed on: 14th August 2025

60 Day annual policy for over 60’s is excellent valu...

60 Day annual policy for over 60’s is excellent value for money compared to the market Reviewed on: 14th August 2025

I needed to change my cover and they were helpful an...

I needed to change my cover and they were helpful and knowledgeable. Reviewed on: 14th August 2025

Comprehensive travel insurance

Comprehensive travel insurance that covers my needs. Staff are always helpful and professional. I feel safe in Saga’s hands in that they are an established and trusted company. Reviewed on: 14th August 2025

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