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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Good experience throughout easy to apply respectful...

Good experience throughout easy to apply respectful and professional staff Reviewed on: 14th August 2025

Travel insurance

Easy to use travel insurance website..Clear policy provisions and exclusion definitions.Options of choice of level of cover given Reviewed on: 14th August 2025

Excellent service

Very responsive customer service. Clear and plainly worded documentation. Excellent value for money. The agents we spoke to were all well-prepared, and able to make adjustments to our coverage without fuss. Reviewed on: 14th August 2025

I chose the higher level of insurance for peace of mind

I chose the higher level of insurance for peace of mind if anything did go wrong. Reviewed on: 14th August 2025

Helpful.

So far very positive and gave accurate advice. Yearly cover good value. Reviewed on: 14th August 2025

No issues either with claims or customer services

No issues either with claims or customer services Reviewed on: 14th August 2025

Renewal cheaper than last year covers what I need

Renewal cheaper than last year covers what I need Reviewed on: 14th August 2025

Very reasonable price for years travel insurance and...

Very reasonable price for years travel insurance and if you have to add a condition on price stays the same Reviewed on: 14th August 2025

Good value, excellent service

Recently had a claim which was processed very efficiently. Annual travel insurance is good value and easy to manage. Reviewed on: 14th August 2025

Very easy to contact them by phone really helpful pe...

Very easy to contact them by phone really helpful people Reviewed on: 14th August 2025

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