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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Excellent communication by phone with your people.

Excellent communication by phone with your people. Reviewed on: 14th August 2025

Refund overpayment without asking

Refund overpayment without asking Reviewed on: 14th August 2025

Needs met by excellent customer service

Everything about the Saga process meets my needs, clear information from a knowledgeable person at the other end of the phone call and prompt action when needed. Great value for money Reviewed on: 14th August 2025

extra travek cover needed

we needed extra travel insurance as my Bank account package cover was more expensive to add a condition. Spoke to a very helpful advisor who understood the condition and provided a decent quote for 1 year cover Reviewed on: 14th August 2025

Saga travel insurance met all our needs and more!

I took out Saga travel insurance for my daughter and me for a trip to Serbia last year, and was impressed by the simplicity of the process, the extras included with the price, and the clear paperwork I received. Reviewed on: 14th August 2025

Excellent and trouble free.

Excellent and trouble free. Great value for money Reviewed on: 14th August 2025

Was easy to arrange

Was easy to arrange travel insurance even though we had to disclose pre existing conditions Reviewed on: 14th August 2025

Just what I needed in ttavel insurance

Travel insurance for me (a ‘senior’) at a reasonable price. Reviewed on: 14th August 2025

Saga got me treated and got me home

I fell ill on holiday last year and Saga were brilliant in getting me treatment and getting me home. Thank you Reviewed on: 14th August 2025

Very helpful

They were very helpful and friendly Reviewed on: 14th August 2025

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