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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Saga is at the end of a phone when there is a problem.

Saga is at the end of a phone when there is a problem.They also explain your policy better Reviewed on: 14th August 2025

Helpful and economic

Helpful advisor, identified all my needs and found right product for me at an excellent price. Reviewed on: 14th August 2025

Good value, competitive and efficient

Good value, competitive and efficient Reviewed on: 14th August 2025

Annual Travel Insurance

Annual Travel Insurance at a reasonable price. Reviewed on: 14th August 2025

Straightforward to set up.

Easy to put in place and covers all the important areas. I have never had to claim but have found the staff helpful with any queries. Reviewed on: 14th August 2025

I struggled to get travel insurance.

I struggled to get travel insurance due to a number of ailments but SAGA covered everything and the price difference to the other companies was a high difference Reviewed on: 14th August 2025

Always a pleasure to speak to a real person.

Always a pleasure to speak to a real person. I have had, travel,home and car insurance from Saga at various times and have had outstanding service Reviewed on: 14th August 2025

Easy to make changes

When I required to make changes to the following years policy, within renewal period, the SAGA contact was quick and efficient at helping me and answering any questions/doubts that I had Reviewed on: 14th August 2025

Helpful, efficient staff, had to check something so...

Helpful, efficient staff, had to check something so called back within specified time. Staff member was knowledgeable and friendly and price and cover was amazing will use Saga every time l travel, best advice I've been given by my sister Reviewed on: 14th August 2025

Competitive quote, refund issued for slight pricing...

Competitive quote, refund issued for slight pricing error without prompting. Had to make a claim due to an unfortunate accident, claims procedure smooth and handled quickly and without a lengthy procedure. Reviewed on: 14th August 2025

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