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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Really helpful

Really helpful when we needed to amend policy Reviewed on: 14th August 2025

Good value and easy to access

Good value and easy to access - very happy with the service and level of cover Reviewed on: 14th August 2025

Straightforeward and able to answer all my

Straightforeward and able to answer all my Reviewed on: 14th August 2025

Very straight word with helpful telephone operat...

All very straightfor word with helpful telephone operators. Reviewed on: 14th August 2025

Quality products provided by a trustworthy company.

Quality products provided by a trustworthy company. Reliability if and when you need it. Reviewed on: 14th August 2025

Very thorough and competitive travel insurance

I was looking to renew our yearly travel insurance. Gave Saga a ring. The operative was very friendly and informative. I told her all our medical problems and was given a very competitive price which I took out.At a later date I had a query which was answered straight away. Highly recommend Reviewed on: 14th August 2025

Online simple and easy to use

On line process very easy to use. Fair questions asked. Reviewed on: 14th August 2025

My travel needs

I wanted a travel insurance and SAGA fulfilled my need. I went on line then discussed it with an agent and was pleased with the result. Quick results to my questions and ease of payment. I have used other companies in the past but felt much happier with my SAGA results. Reviewed on: 14th August 2025

Easy to cover pre existing medical conditions.

Easy to cover pre existing medical conditions. . Saga may be a little more expensive than some other insurance companies but feel confident I would be well insured if I ever needed to claim. Reviewed on: 14th August 2025

Impressed

At Christmas I was on a Saga cruise, sadly I contracted A type Flu. The medical staff were very good, however there was a cost involved. On the day I returned home I claimed on the insurance for monies over the excess. When I checked my bank account later that week I saw that the money I claimed had been paid into my account the day after I claimed, so I was quite impressed. Reviewed on: 14th August 2025

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