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Saga: Travel insurance reviews

4.86
Based on 1,076 reviews, last reviewed 3rd Mar 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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0%
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0%
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2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Saga: £497 policy worthless despite FCDO safety warning Avoid Saga Travel Insurance. I booked my trip August 2025 and have been a loyal SAGA travel insurance customer, paying £497 for a travel policy specif... Read more Reviewed on: 3rd March 2026
D G's avatar
D G

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1076)

Easy to renew over the phone.

5
Easy to renew over the phone. Answered my queries well about cover for a cruise. Reviewed on: 13th August 2025

Obtained insurance for a one trip holiday, I then bo...

5
Obtained insurance for a one trip holiday, I then booked a second holiday and when asking for a second trip cover the representative took me through the benefits of a one year policy which I then purchased. The lady couldn't have been more helpful and friendly. Full thumbs up from me. Reviewed on: 13th August 2025

Excellent Service we both feel we are in good hands...

5
Excellent Service we both feel we are in good hands whilst on holiday Reviewed on: 13th August 2025

Confident we are covered

5
Saga covers our medical conditions and we feel confident it will be there for all eventualities, which gives us peace of mind when we go on holiday. Reviewed on: 13th August 2025

Easy to set up

5
Easy to set up and get good value cover online. Reviewed on: 13th August 2025

Excellent staff and very good value

5
Excellent interaction with staff who sought to ensure all my health conditions were covered. At no time did they give bad information and advice Reviewed on: 13th August 2025

Prompt efficient attention when claim was necessary

4
Prompt efficient attention when claim was necessary Reviewed on: 13th August 2025

Exactly as you’d hope the best travel insurance to be.

5
Exactly as you’d hope the best travel insurance to be. Friendly, professional and knowledgeable staff. Very organised and efficient and nothing is too much trouble. No need to look around for travel insurance any further. Reviewed on: 13th August 2025

A sympathetic and very helpful

5
A sympathetic and very helpful person found me a suitable and cost effective travel insurance for my cruise. The quote was very favourable compared to other companies Reviewed on: 13th August 2025

Great customer service team.

5
Every time I call the customer service team, I always find them courteous, professional, understanding and helpful with my needs and requests. Reviewed on: 13th August 2025

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