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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Good service, and a keen price..

Good service, and a keen price. Used last year and pleased with things, so renewed this year. Will likely use again, ask for quotation. Reviewed on: 13th August 2025

Reliable Service

SAGA has always explained clearly what the best travel insurance package is for myself and my husband. Recently my suitcase was stolen at Gare du Nord and , although my claim is still being processed, they have kept me in touch throughout. i feel I can trust SAGA. Reviewed on: 13th August 2025

Clear product, plain English good value. Very pleased.

I have purchased this cover elsewhere before, that was a poor experience, so I thought I would try Saga. They have a clear website, relevant questions supported by good information and pertinent examples. The experience felt like they understood me and what I needed. The end result was also a competitive price a gave us confidence in the product when travelling. Reviewed on: 13th August 2025

I have been a Saga customer for travel insurance for...

I have been a Saga customer for travel insurance for many years and have always found them perfect ideal for all my needs. A few years ago I was taken severely ill only a few days before a cruise and had to cancel. All my payments were refunded quickly, politely and with only the necessary amount of checking. I thought that renewing my insurance once I had recovered would be difficult and expensive but the brilliant advice I received as to what to do meant that after just one phone call I was again covered by an ideal policy at an acceptable price. At 85+, i can do without hassle and I have never had that from Saga. My next two holidays are therefore already insured through them. Reviewed on: 13th August 2025

Very helpful

Very helpful and polite when arranging my travel insurance Reviewed on: 13th August 2025

Indian tour

On an Indian tour our guide and tour manager provided a service which maid all guests feel safe and well looked after. Reviewed on: 13th August 2025

Excellent value for money travel insurance...

I liked the way Saga operated their travel insurance which covered all my medical conditions with excess. Reviewed on: 13th August 2025

Excellent customer service

Have always been happy with their customer service and assistance given. I have never had a problem in ant communication. Reviewed on: 13th August 2025

Only insurance company that would quote for a 6 week...

Only insurance company that would quote for a 6 week trip that I could find Reviewed on: 13th August 2025

Best quote for the types of holiday I choose.

Best quote for the types of holiday I choose. Once you've paid your yearly premium you can then go on whatever holidays you enjoy. Reviewed on: 13th August 2025

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