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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Great customer service team.

Every time I call the customer service team, I always find them courteous, professional, understanding and helpful with my needs and requests. Reviewed on: 13th August 2025

I use Saga for all of my travel insurance...

I use Saga for all of my travel insurance and they are excellent. The website is easy to use, my policies are simple to access and their prices are very reasonable. Reviewed on: 13th August 2025

Best value for money and cover, easy to arrange.

Best value for money and cover, easy to arrange. Reviewed on: 13th August 2025

Excellent service.

Excellent service. Always efficient and friendly Reviewed on: 13th August 2025

Good at explaining everything but a bit of a experie...

Good at explaining everything but a bit of a experience when you are told they need to refer you to the underwrighters they could reduce the time you wait on the phone for it to be answered. Reviewed on: 13th August 2025

Excellent value for money.

Excellent value for money. Efficient and friendly service. Reviewed on: 13th August 2025

Good for holiday insurance polite knowledgeable staff.

Good for holiday insurance polite knowledgeable staff. Gave options for yearly or monthly. Yearly cover cheaper than single trip. Reviewed on: 13th August 2025

Fast efficient quote.

Fast efficient quote.Everything in yr holiday insurance is clear & concise.Excellent customer service.I feel comfortable while on holiday knowing i have an emergency contact number iff needed. Reviewed on: 13th August 2025

I fell ill in Vietnam

I fell ill in Vietnam and was hospitalised for 5 days. Saga and their medical team took care of everything and repatriated me as well. Saved me lots of stress sorting everything out. Thanks Reviewed on: 13th August 2025

Had travel insurance for many years with Saga.

Had travel insurance for many years with Saga. Staff are always very knowledgeable , friendly and helpful when you contact them at renewal time. The cover add ons are excellent. Reviewed on: 13th August 2025

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