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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1057 reviews)

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4.86

Based on 1,057 reviews, last reviewed 4th Oct 2025

82100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fell ill whilst in Switzerland After not feeling well whilst in Switzerland, Saga Travel Insurance, after checking the claim was legitimate, paid out my claim without hesitation. Reviewed on: 4th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1057)

Very easy for worldwide coverage.

Very easy for worldwide coverage. Reviewed on: 13th August 2025

Easy to renew over the phone.

Easy to renew over the phone. Answered my queries well about cover for a cruise. Reviewed on: 13th August 2025

Obtained insurance for a one trip holiday, I then bo...

Obtained insurance for a one trip holiday, I then booked a second holiday and when asking for a second trip cover the representative took me through the benefits of a one year policy which I then purchased. The lady couldn't have been more helpful and friendly. Full thumbs up from me. Reviewed on: 13th August 2025

Excellent Service we both feel we are in good hands...

Excellent Service we both feel we are in good hands whilst on holiday Reviewed on: 13th August 2025

Confident we are covered

Saga covers our medical conditions and we feel confident it will be there for all eventualities, which gives us peace of mind when we go on holiday. Reviewed on: 13th August 2025

Easy to set up

Easy to set up and get good value cover online. Reviewed on: 13th August 2025

Excellent staff and very good value

Excellent interaction with staff who sought to ensure all my health conditions were covered. At no time did they give bad information and advice Reviewed on: 13th August 2025

Prompt efficient attention when claim was necessary

Prompt efficient attention when claim was necessary Reviewed on: 13th August 2025

Exactly as you’d hope the best travel insurance to be.

Exactly as you’d hope the best travel insurance to be. Friendly, professional and knowledgeable staff. Very organised and efficient and nothing is too much trouble. No need to look around for travel insurance any further. Reviewed on: 13th August 2025

A sympathetic and very helpful

A sympathetic and very helpful person found me a suitable and cost effective travel insurance for my cruise. The quote was very favourable compared to other companies Reviewed on: 13th August 2025

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