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Saga: Travel insurance reviews

4.76
Based on 1,078 reviews, last reviewed 5th Jun 2026
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Cancelled my policy due to having a chest infection. I took out a Saga travel insurance policy expecting the premium service and peace of mind they promise to older travellers. Unfortunately, my experien... Read more Reviewed on: 5th June 2026
James Ripley's avatar
James Ripley

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1078)

Excellent rapid service when needed.

5
A rapid response to my problem and very quick settling of the fees I paid. Comprehensive advice about how to deal with both the health issue and the following claim. Reviewed on: 14th August 2025

It’s good to speak to a human!

4
Not easy to find contact number, I prefer to speak to someone rather than do all on line due to complex health declaration. However when I did, the agent was excellent. Reviewed on: 14th August 2025

My daughter in law has to phone for me as I’m deaf,...

5
My daughter in law has to phone for me as I’m deaf, was quick polite and good service, cannot fault it at all. Also very helpful and thorough Reviewed on: 14th August 2025

Staff are very helpful in giving advice and also goo...

5
Staff are very helpful in giving advice and also good at listening. Reviewed on: 14th August 2025

Staff very helpful on the telephone.

5
Staff very helpful on the telephone. Reviewed on: 14th August 2025

Great travel insurance

5
Good customer service and easy application Reviewed on: 14th August 2025

Prompt Response

5
When I injured myself on holiday Saga settled the hospital bill promptly. Reviewed on: 14th August 2025

Easy to contact, value for money, great insurance c...

5
Easy to contact, value for money, great insurance coverage Reviewed on: 14th August 2025

Lovely Holiday, no worries

5
Lovely Holiday, moreso knowing I was covered by Saga Holiday Insurance Reviewed on: 14th August 2025

Excellent all round experience

5
When dealing with Saga staff on the telephone all take time to explain product and always have answers to any questions I have. Reviewed on: 14th August 2025

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