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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Have multiple health issues but for a relatively sma...

Have multiple health issues but for a relatively small extra cost on the holiday Saga do insure me Reviewed on: 26th September 2025

Clear website that navigates you round all the thing...

Clear website that navigates you round all the things you need to know and can also leave out. Reviewed on: 26th September 2025

Easy website and value for money

Easy website and value for money Reviewed on: 26th September 2025

Very good value.

We found SAGA particularly cost effective as we are now both retired. "The team" were especially helpful when we had to cancel a holiday at late notice last year, and the full cost of our cruise was quickly refunded. Reviewed on: 26th September 2025

Easy process and good customer support

Easy process and good customer support Reviewed on: 26th September 2025

Very easy to choose and arrange best cover for us.

Very easy to choose and arrange best cover for us. Easy to deal with. Friendly but professional guidance. Very prompt callback from underwriters when required. Exceptional service and cover at a competitive price. Reviewed on: 26th September 2025

Excellent customer service

Exceeays receive excellent caring customer service whenever I deal with the company Reviewed on: 26th September 2025

Very easy to organise

Very easy to organise online and easy to access documents Reviewed on: 26th September 2025

Great Service

Very easy to talk to, good value for money and the online forms are easy to navigate plus you get a reduction in price if you book a Saga holiday. Reviewed on: 26th September 2025

Best features and price.

Best features and price. Only problem was inability to speak to a person Reviewed on: 26th September 2025

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