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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

98% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1074)

Review of the Saga, Travel insurance:

Great value for money- simple to arrange and good levels of cover

My wife and I went on holiday earlier this year with our two grown up children and we wanted a family travel insurance policy to cover us as a group. We used Saga and found the whole process very simple and quick. Underwriting is on line. Having seen a doctor within the past 12 months about something quite minor, I found other providers wanted to increase my premium by an amount I felt was unreasonable. However, with Saga, the underwriting was completed on line and the whole process was simple. Whilst there was a slight increase in premium it was significantly lower than other providers had quoted. The lower cost did ont come at the expense of cover. The policy provided good levels of cover for various situations and reasonable exclusions. The whole process was quick and simple from start to finish and I'll be using Saga to cover my next holiday. Reviewed on: 5th November 2015

Helpful staff, reasonable prices.

Helpful staff, reasonable prices. Reviewed on: 28th September 2025

Best compressive cover at a fair price.

Best compressive cover at a fair price. Reviewed on: 28th September 2025

Saga's annual travel policy ticks all the boxes.

Saga's annual travel policy is really good value for money and covers all the essentials. It also amply covers the costs in case of cancellation and provides generous health cover. Even if I only have one holiday per year Saga's annual insurance compares very favourably with the one off policies available. Reviewed on: 28th September 2025

Customer care on my enquiry was excellent.

Customer care on my enquiry was excellent. They were patient at helping me through steps I couldn’t understand and reassuring me everything was in order. This was so important to know that I could go away on my holiday knowing I would be able to liaise with helpful individuals who had my interests at heart. Reviewed on: 28th September 2025

Good value .

Good value . Helpful phone operators. East to use Web site Reviewed on: 28th September 2025

Went to existing insurance company they wanted twice...

Went to existing insurance company they wanted twice price offered by Saga. Didn’t have to think twice. Having previous worked as independent financial in Fife never had Saga grateful now Reviewed on: 27th September 2025

I was admitted to hospital for five days.

I was admitted to hospital for five days. Saga organised a new flight home and a flight nurse (having had pneumonia). They liaised with my son through the whole procedure and I was so appreciative of the professional work the team must have done to get me home, right to my door, accompanied by the flight nurse. Reviewed on: 27th September 2025

Insurance Claim Experience

It is not until you need to make a claim can you truly judge an insurance policy. Having recently had to make a claim which was successfully completed with comprehensive efficiency, I can recommend Saga Travel and therefore have renewed my policy for another year. Reviewed on: 27th September 2025

Have been renewing the policy every year with out an...

Have been renewing the policy every year with out any hassle Reviewed on: 27th September 2025

Brilliant Staff & Easy Process

Saga Travel Insurance staff couldn't have been more helpful when we needed to cancel our holiday due to sudden serious illness. The whole process went very smoothly and we got all our money back. It was very welcome at a very stressful time. Reviewed on: 27th September 2025

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