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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Professional and supportive whether with the travel...

Professional and supportive whether with the travel or car insurance at all times. Reviewed on: 12th August 2025

exellent communications very friendly staff

exellent communications very friendly staff Reviewed on: 12th August 2025

I felt unwell at a Specialist Restaurant on The Spir...

I felt unwell at a Specialist Restaurant on The Spirit of Discovery 0n 23May,25 and was advised to visit the Medical Centre which is very well equipped. Multiple tests were carried out by the Ship's doctor and technical staff, and I was completely reassured. Reviewed on: 12th August 2025

We have insured with Saga for many years, and have n...

We have insured with Saga for many years, and have no reason not to carry on. Reviewed on: 11th August 2025

Excellent telephone customer service when used.

Excellent telephone customer service when used. Reviewed on: 11th August 2025

Traumatic experience

They cancelled my insurance policy immediately when I added diagnosed with breast cancer 5 days before my holiday. I was traumatised, they then said if I paid them £3,000. I could go on my holiday. Reviewed on: 10th August 2025

Good service and a great price who could want more...

Good service and a great price who could want more Reviewed on: 10th August 2025

Straightforward

Friendly and always uncomplicated when reviewing existing policy for renewal Reviewed on: 9th August 2025

SAGA's got your back

I've had the opportunity to witness a first hand experience with how SAGA treat their customers. I must say SAGA Travel Insurance go beyond their limits as it's first priority is ''CUSTOMER FIRST'' and delivering exceptional services. One of the key point I love about SAGA is that while many companies focuses on the younger generation, SAGA chooses to go for the over 50s and this gives a form of relief knowing when I get older, there are some companies like SAGA who's gat my back as the phase can be overwhelming at times and not knowing what to do with the free time when I retire. Reviewed on: 8th August 2025

Easy to follow and complete, provides a comprehensiv...

Easy to follow and complete, provides a comprehensive cover that I need Reviewed on: 6th August 2025

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