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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1062 reviews)

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4.86

Based on 1,061 reviews, last reviewed 8th Oct 2025

82500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

An efficient service, manned by people not machines! I have made use of Saga's travel insurance a couple of times, once when stranded in Italy for 4 days when our plane was cancelled, and more recently w... Read more Reviewed on: 8th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1062)

Traumatic experience

They cancelled my insurance policy immediately when I added diagnosed with breast cancer 5 days before my holiday. I was traumatised, they then said if I paid them £3,000. I could go on my holiday. Reviewed on: 10th August 2025

Good service and a great price who could want more...

Good service and a great price who could want more Reviewed on: 10th August 2025

Straightforward

Friendly and always uncomplicated when reviewing existing policy for renewal Reviewed on: 9th August 2025

SAGA's got your back

I've had the opportunity to witness a first hand experience with how SAGA treat their customers. I must say SAGA Travel Insurance go beyond their limits as it's first priority is ''CUSTOMER FIRST'' and delivering exceptional services. One of the key point I love about SAGA is that while many companies focuses on the younger generation, SAGA chooses to go for the over 50s and this gives a form of relief knowing when I get older, there are some companies like SAGA who's gat my back as the phase can be overwhelming at times and not knowing what to do with the free time when I retire. Reviewed on: 8th August 2025

Easy to follow and complete, provides a comprehensiv...

Easy to follow and complete, provides a comprehensive cover that I need Reviewed on: 6th August 2025

A Trustworthy Travel Insurance Provider

I recently used Saga Travel Insurance for my trip, and the experience was very smooth from start to finish. The policy was easy to understand and offered good coverage at a reasonable price. What stood out most was the clarity of the documents and the helpfulness of the customer support team. I had a few questions before travelling, and they were answered quickly and clearly. Thankfully, I didn’t need to make a claim, but knowing I had solid support in place gave me peace of mind throughout my journey. I would definitely recommend Saga Travel Insurance to others looking for straightforward, reliable travel cover.Review Title Suggestions (pick one or use it as inspiration): 1. Reliable and Stress-Free Travel Insurance Experience 2. Great Cover and Support Throughout My Trip 3. Easy Process and Helpful Customer Service 4. Peace of Mind While Travelling 5. A Trustworthy Travel Insurance Provider Reviewed on: 5th August 2025

Fine reasonable value for money a household name yo...

Fine reasonable value for money a household name you can trust. Reviewed on: 4th August 2025

Great value travel insurance

Saga always offer a good value insurance. Staff are always help and contactable. Reviewed on: 4th August 2025

Person on the telephone was very efficient and patie...

Person on the telephone was very efficient and patient with organising the car insurance Reviewed on: 4th August 2025

No fun turning 80 years of age !!

Had an over 80 age restriction on my current travel insurance, following a search and reassurance from Which magazine I contacted Saga who provided a very competitive and comprehensive policy which was the best cover and price of several quotes received. Reviewed on: 4th August 2025

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