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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

4% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Excellent Cover

Excellent Cover - We have been with a lot of other companies in the past but the service and support we receive from SAGA is excellent. Their pricing structure is clear to understand and very competitive within the market. Would highly recommend. Reviewed on: 13th August 2025

UK travellers beware.

This review relates to travel insurance only. I have car insurance with Saga and the prices and cover is good. I therefore went to get a travel insurance quote for an annual UK only policy. There was no option for U.K. on their website, so I went on to chat. I was told that the only option would be for me to take out a Europe-wide annual policy and that would cover me for the U.K. as well. As a Europe-wide policy would cost at least double a U.K. only one, this is a clear rip off. For a company who deals only with older travellers, there must be many who, for health or financial reasons, are unable to travel abroad but need cover for U.K. only. To make them pay for Europe-wide cover is a very nice little earner for them. Reviewed on: 13th August 2025

Been with Saga for many years and they have always h...

Been with Saga for many years and they have always helped. One experience - three of us travelling and volcano erupted which meant we couldn’t do the walking/hiking we had planned. I got 100%refund my friends got nothing from their insurance company. Reviewed on: 13th August 2025

Reliable and respectful.

Reliable and respectful. The Company doesn't push you into taking their insurance - they just give you all the facts and their quote. It gives you time to decide without getting annoying phone calls or e-mails. Reviewed on: 13th August 2025

very good experience on the phone with customer care

very good experience on the phone with customer care Reviewed on: 13th August 2025

very helpful and informative and answered any questi...

very helpful and informative and answered any questions in a sensitive manner, and patient Reviewed on: 13th August 2025

Always a good price on our travel insurance

Always a good price on our travel insurance Reviewed on: 13th August 2025

Professional and supportive whether with the travel...

Professional and supportive whether with the travel or car insurance at all times. Reviewed on: 12th August 2025

exellent communications very friendly staff

exellent communications very friendly staff Reviewed on: 12th August 2025

I felt unwell at a Specialist Restaurant on The Spir...

I felt unwell at a Specialist Restaurant on The Spirit of Discovery 0n 23May,25 and was advised to visit the Medical Centre which is very well equipped. Multiple tests were carried out by the Ship's doctor and technical staff, and I was completely reassured. Reviewed on: 12th August 2025

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