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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1060 reviews)

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4.86

Based on 1,060 reviews, last reviewed 6th Oct 2025

82400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to obtain Saga travel insurance - no issues Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1060)

very good experience on the phone with customer care

very good experience on the phone with customer care Reviewed on: 13th August 2025

very helpful and informative and answered any questi...

very helpful and informative and answered any questions in a sensitive manner, and patient Reviewed on: 13th August 2025

Always a good price on our travel insurance

Always a good price on our travel insurance Reviewed on: 13th August 2025

Professional and supportive whether with the travel...

Professional and supportive whether with the travel or car insurance at all times. Reviewed on: 12th August 2025

exellent communications very friendly staff

exellent communications very friendly staff Reviewed on: 12th August 2025

I felt unwell at a Specialist Restaurant on The Spir...

I felt unwell at a Specialist Restaurant on The Spirit of Discovery 0n 23May,25 and was advised to visit the Medical Centre which is very well equipped. Multiple tests were carried out by the Ship's doctor and technical staff, and I was completely reassured. Reviewed on: 12th August 2025

We have insured with Saga for many years, and have n...

We have insured with Saga for many years, and have no reason not to carry on. Reviewed on: 11th August 2025

Excellent telephone customer service when used.

Excellent telephone customer service when used. Reviewed on: 11th August 2025

Traumatic experience

They cancelled my insurance policy immediately when I added diagnosed with breast cancer 5 days before my holiday. I was traumatised, they then said if I paid them £3,000. I could go on my holiday. Reviewed on: 10th August 2025

Good service and a great price who could want more...

Good service and a great price who could want more Reviewed on: 10th August 2025

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