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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
4% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Travel insurance now

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Saga Travel insurance reviews (1074)

Very easy to renew.

5
Very easy to renew. Cover is what I need. Reviewed on: 13th August 2025

Problems with handling our claim

1
Claims are dealt with by an external company which has been obstructive and in our opinion unreasonably requiring excessive information in relation to a mobile phone stolen from an elderly lady while abroad. Reviewed on: 13th August 2025

Travel cover extensive and very competitive given he...

5
Travel cover extensive and very competitive given health conditions. Also travel extension very useful. Reviewed on: 13th August 2025

Good customer service

5
Found the customer service very helpful and provided all the information I required in order to make my decision. Reviewed on: 13th August 2025

SAGA best for complicated illness

5
I was able to get travel insurance with SAGA when other companies didn't insure me. This was because Saga were able to get a narrative regarding one item which didn't fir into the 'tick boxes' of other companies Reviewed on: 13th August 2025

Sensible prices and telephone staff very helpful.

5
Sensible prices and telephone staff very helpful. Reviewed on: 13th August 2025

Everything explained properly so you know what you’r...

5
Everything explained properly so you know what you’re buying Reviewed on: 13th August 2025

Always easy to deal with and helpful

5
Always easy to deal with and helpful Reviewed on: 13th August 2025

Good value, good cover.

5
Good value, good cover. Simple fuss free process Reviewed on: 13th August 2025

Linked Insurance

5
Travel Insurance linked to the Saga Holidays(Cruises) makes booking seamless and the Insurer is aware of all the problem areas of their own itinerates. Reviewed on: 13th August 2025

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