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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
5% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Skin cancer categories explained

4
I was concerned that the description of my skin cancer in my agreement was incorrect but a manager phoned me personally to explain that there were only 3 categories of skin cancer and that mine was included in a higher category that I expected. Reviewed on: 13th August 2025

Very professional and efficient service

5
Very professional and efficient service in dealing with a claim on our cruise insurance. We were refunded the full amount claimed within 5 days. No complaints would definitely recommend Reviewed on: 13th August 2025

Reasonable price insurance.

5
After disclosing pre-existing problems, SAGA offer a insurance at a reasonable price. Staff are always helpful and reliance in when they have to phone back Reviewed on: 13th August 2025

reliable company

4
good insurance but better value elsewhere Reviewed on: 13th August 2025

Great cover for extended stays abroad.

5
Great cover for extended stays abroad. The cover is for longer time periods which suits better. The actual cover is far superior to other insurers for the same price point. Reviewed on: 13th August 2025

Good value for money with my condition

5
Good value for money with my condition Reviewed on: 13th August 2025

Cost worth every penny when a claim is necessary.

5
Cost worth every penny when a claim is necessary. Very efficient staff. Dealt with very quickly and professionally. Staff are all awesome and helpful. Worth so much more being able to speak to a human being instead of a machine. Reviewed on: 13th August 2025

Easy to deal with.

5
Easy to deal with. Application questions are clear and help is available if needed. Tried other quotes, but this gave the right result for the right money. Reviewed on: 13th August 2025

Best service.

5
Best service. I have had nothing but excellent service with Saga. Competitively priced travel insurance. Reviewed on: 13th August 2025

Nothing to tell, really.

5
Nothing to tell, really. Fortunately I have never needed to claim, but it gives me peace of mind to know that insurance is in place Reviewed on: 13th August 2025

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