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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Great customer service - polite and very helpful.

Customer service staff have all been very helpful and polite when I first took out the policy and with subsequent queries. Call back when the phone lines were busy was timely and, once again, very helpful. Reviewed on: 13th August 2025

Hand my claim quickly and efficiently they were very...

Hand my claim quickly and efficiently they were very pleasant and easy to deal with Reviewed on: 13th August 2025

Helpful staff

Really helpful advice given on line by Saga staff Reviewed on: 13th August 2025

covers all our health issues quickly and easilys

We always use SAGA TRAVEL INSURANCE as they cover all our health issues, quickly abd easily at a great price Reviewed on: 13th August 2025

SAGA. GREAT COMPANY TO BE WITH

Been with SAGA for quite a while. Easy to contact. Staff are great to speak to when enquiring about certain things. Reviewed on: 13th August 2025

Saga Annual Travel Insurance a must for the over 50s!

I’ve taken out annual travel insurance with Saga for past 3 years. No other company has been able to compare. When I did need to use them - they were able to settle my claim and I had a designated assistant to talk me through the process. Reviewed on: 13th August 2025

NO QUIBBLE MEDICAL EMERGENCY CLAIM PAID PROMPTLY

A travel medical claim was paid promptly and without quibble. Reviewed on: 13th August 2025

When having to cancel holiday due to bereavement had...

When having to cancel holiday due to bereavement had no problems getting money back Reviewed on: 13th August 2025

Skin cancer categories explained

I was concerned that the description of my skin cancer in my agreement was incorrect but a manager phoned me personally to explain that there were only 3 categories of skin cancer and that mine was included in a higher category that I expected. Reviewed on: 13th August 2025

Very professional and efficient service

Very professional and efficient service in dealing with a claim on our cruise insurance. We were refunded the full amount claimed within 5 days. No complaints would definitely recommend Reviewed on: 13th August 2025

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