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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
5% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Easy to navigate.

4
Easy to navigate. No problem sorting out what I needed online. Reviewed on: 13th August 2025

Simple and straightforward.

4
Easy to apply and at a competitive price. Reviewed on: 13th August 2025

Great customer service - polite and very helpful.

5
Customer service staff have all been very helpful and polite when I first took out the policy and with subsequent queries. Call back when the phone lines were busy was timely and, once again, very helpful. Reviewed on: 13th August 2025

Hand my claim quickly and efficiently they were very...

5
Hand my claim quickly and efficiently they were very pleasant and easy to deal with Reviewed on: 13th August 2025

Helpful staff

4
Really helpful advice given on line by Saga staff Reviewed on: 13th August 2025

covers all our health issues quickly and easilys

5
We always use SAGA TRAVEL INSURANCE as they cover all our health issues, quickly abd easily at a great price Reviewed on: 13th August 2025

SAGA. GREAT COMPANY TO BE WITH

5
Been with SAGA for quite a while. Easy to contact. Staff are great to speak to when enquiring about certain things. Reviewed on: 13th August 2025

Saga Annual Travel Insurance a must for the over 50s!

5
I’ve taken out annual travel insurance with Saga for past 3 years. No other company has been able to compare. When I did need to use them - they were able to settle my claim and I had a designated assistant to talk me through the process. Reviewed on: 13th August 2025

NO QUIBBLE MEDICAL EMERGENCY CLAIM PAID PROMPTLY

5
A travel medical claim was paid promptly and without quibble. Reviewed on: 13th August 2025

When having to cancel holiday due to bereavement had...

5
When having to cancel holiday due to bereavement had no problems getting money back Reviewed on: 13th August 2025

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