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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1060 reviews)

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4.86

Based on 1,060 reviews, last reviewed 6th Oct 2025

82400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to obtain Saga travel insurance - no issues Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1060)

Great cover for extended stays abroad.

Great cover for extended stays abroad. The cover is for longer time periods which suits better. The actual cover is far superior to other insurers for the same price point. Reviewed on: 13th August 2025

Good value for money with my condition

Good value for money with my condition Reviewed on: 13th August 2025

Cost worth every penny when a claim is necessary.

Cost worth every penny when a claim is necessary. Very efficient staff. Dealt with very quickly and professionally. Staff are all awesome and helpful. Worth so much more being able to speak to a human being instead of a machine. Reviewed on: 13th August 2025

Easy to deal with.

Easy to deal with. Application questions are clear and help is available if needed. Tried other quotes, but this gave the right result for the right money. Reviewed on: 13th August 2025

Best service.

Best service. I have had nothing but excellent service with Saga. Competitively priced travel insurance. Reviewed on: 13th August 2025

Nothing to tell, really.

Nothing to tell, really. Fortunately I have never needed to claim, but it gives me peace of mind to know that insurance is in place Reviewed on: 13th August 2025

Very easy to renew.

Very easy to renew. Cover is what I need. Reviewed on: 13th August 2025

Problems with handling our claim

Claims are dealt with by an external company which has been obstructive and in our opinion unreasonably requiring excessive information in relation to a mobile phone stolen from an elderly lady while abroad. Reviewed on: 13th August 2025

Travel cover extensive and very competitive given he...

Travel cover extensive and very competitive given health conditions. Also travel extension very useful. Reviewed on: 13th August 2025

Good customer service

Found the customer service very helpful and provided all the information I required in order to make my decision. Reviewed on: 13th August 2025

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