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Saga: Travel insurance reviews

4.86
Based on 1,060 reviews, last reviewed 6th Oct 2025
82400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Easy to obtain Saga travel insurance - no issues Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025
Mary C's avatar
Mary C

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1060)

Helpful staff

4
Really helpful advice given on line by Saga staff Reviewed on: 13th August 2025

covers all our health issues quickly and easilys

5
We always use SAGA TRAVEL INSURANCE as they cover all our health issues, quickly abd easily at a great price Reviewed on: 13th August 2025

SAGA. GREAT COMPANY TO BE WITH

5
Been with SAGA for quite a while. Easy to contact. Staff are great to speak to when enquiring about certain things. Reviewed on: 13th August 2025

Saga Annual Travel Insurance a must for the over 50s!

5
I’ve taken out annual travel insurance with Saga for past 3 years. No other company has been able to compare. When I did need to use them - they were able to settle my claim and I had a designated assistant to talk me through the process. Reviewed on: 13th August 2025

NO QUIBBLE MEDICAL EMERGENCY CLAIM PAID PROMPTLY

5
A travel medical claim was paid promptly and without quibble. Reviewed on: 13th August 2025

When having to cancel holiday due to bereavement had...

5
When having to cancel holiday due to bereavement had no problems getting money back Reviewed on: 13th August 2025

Skin cancer categories explained

4
I was concerned that the description of my skin cancer in my agreement was incorrect but a manager phoned me personally to explain that there were only 3 categories of skin cancer and that mine was included in a higher category that I expected. Reviewed on: 13th August 2025

Very professional and efficient service

5
Very professional and efficient service in dealing with a claim on our cruise insurance. We were refunded the full amount claimed within 5 days. No complaints would definitely recommend Reviewed on: 13th August 2025

Reasonable price insurance.

5
After disclosing pre-existing problems, SAGA offer a insurance at a reasonable price. Staff are always helpful and reliance in when they have to phone back Reviewed on: 13th August 2025

reliable company

4
good insurance but better value elsewhere Reviewed on: 13th August 2025

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