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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Easy sight to obtain a very competitive quote.

Easy sight to obtain a very competitive quote. Reviewed on: 25th September 2025

Excellent service

I have used Saga for travel insurance over a number of years.. On one occasion I spent 10 days in a private hospital in Spain with pneumonia. My family contacted Saga regarding the insurance policy. They were extremely helpful and sorted everything out over the telephone. Reviewed on: 25th September 2025

Easy company to deal with, good price, friendly staff

Easy company to deal with, good price, friendly staff Reviewed on: 25th September 2025

The service was great and fast.

The service was quick and fast. Policy was posted and arrived in time.. Content of the policy was clear. Reviewed on: 25th September 2025

For obvious reasons we could not afford to insure fo...

For obvious reasons we could not afford to insure for world travel this year. But Saga gave us a very competitive quote for European travel with all the same benefits Due to our own personal finances we decided that world travel would mean less holidays but chaging to Europe travel would allow us to take additional holidays and save ourselves to enjoy another year of holidays Reviewed on: 25th September 2025

Very helpful when I had to make a claim.

Very helpful when I had to make a claim. Claim was settled promptly and to my satisfaction. Friendly customer advisors easy to contact and explained everything making the process straightforward. Reviewed on: 25th September 2025

Happy customer

I haven’t had to claim, but the excess for health problems is very reasonable and the people on the phone are always knowledgeable and helpful. I also feel very confident that if I did have an accident on holiday the expenses side would be settled with no problem. Reviewed on: 25th September 2025

Cancellation Claim ..

Cancellation Claim. In general very helpful when we had to make a claim earlier this year. However, we did have remind them to send the claim form which was a bit worrying, but the claim was eventually resolved successfully. Reviewed on: 25th September 2025

Helpful voice on the phone and the form striaghtforw...

Helpful voice on the phone and the form striaghtforwad to fill in. Reviewed on: 25th September 2025

Excellent customer service

When speaking to saga they were compassionate understanding professional and yet friendly. Reviewed on: 25th September 2025

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