Smart Money People Logo

Santander: 123 Credit Card reviews

3.89
Based on 158 reviews, last reviewed 22nd Apr 2025
50% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
47%
See only 4 star reviews
25%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Had this account for 10 years, had really no problems. Had this account for 10 years, had really no problems. Reviewed on: 13th April 2025
Thomas A's avatar
Thomas A

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
Customer's avatar
Customer

About this product

Santander 123 Credit Card reviews can help you to find out about the pros and cons of the 123 Credit Card credit card. What kind of features do Santander customers like? Find out more about the Santander 123 Credit Card by reading our trusted Smart Money People reviews. You can also write your own Santander 123 Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Santander 123 Credit Card reviews (158)

Review of the Santander, 123 Credit Card:

Good customer service

4
The Santander credit card has a good level of interest rate and does not charge any interest if you pay the balance off in full. As a Mastercard it is accepted in most shops and locations. i have only had to contact their customer service department once and got through quickly and they were very helpful. Reviewed on: 31st August 2016

All as expected, a competitive offering

4
Good product, useful cashback. Happy customer. Customer service teams are helpful and pleasant to deal with. Reviewed on: 16th April 2019

Good account

5
Good account with lots of benefits, a shame that some of these have been cut and the price of the account has gone up. Big shame! Reviewed on: 15th April 2019

Highly recommend

5
Great experience using this card easy application and. TrAcking Reviewed on: 21st January 2019

Recomand

5
De calitate .de incredere si cu mare siguranta Reviewed on: 24th November 2018

Great products and service

4
Can't argue with the range of products Santander offer, and equally important, is the service that comes with those products. They are also explained in a clear manner. Reviewed on: 23rd November 2018

A Caring Bank

5
They always have time for you and help out if in financial difficulty. They help me by changing my banking options which allows me not to go overdrawn and now never end up paying banking fees. So Than you Santander. Reviewed on: 8th November 2018

good service

5
very good service santander :) Reviewed on: 6th November 2018

Good experience

4
As far as banks go (I am not a fan) this one has been very good - great customer service. Reviewed on: 4th April 2018

Perfectly good

4
Great having 0% interest for two years , has been useful to have and having the cash back has evened the £3 cost out a month. Reviewed on: 4th April 2018

Very good

4
very good, no messing about, good communication. The only thing that annoys me is that you can't change your payment date online, you have to phone and speak to an actual person Reviewed on: 4th April 2018

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Santander has a range of products available. Check the ratings of each product to find the right one for you. View all products