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Santander: 123 credit card (discontinued) reviews

4.17
Based on 162 reviews, last reviewed 16th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
48%
See only 4 star reviews
24%
See only 3 star reviews
13%
See only 2 star reviews
5%
See only 1 star reviews
10%

Latest highest rating:

5

Very good. 5 sta Very good. Never had issues and had the card 10 years Reviewed on: 16th April 2026
Chloe's avatar
Chloe

Latest lowest rating:

1

Beyond incompetent and useless Beyond incompetent and useless. No words can express the radicicolous treatment given by this bank. I would advise anyone and everyone to avoid contac... Read more Reviewed on: 28th January 2025
Customer's avatar
Customer

About this product

Santander stopped selling its 1|2|3 credit card on 4 October 2016.

Review Santander: 123 credit card (discontinued) now

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Santander 123 credit card (discontinued) reviews (162)

Santander

4
Always good , always courteous and friendly Reviewed on: 26th November 2017

used to be better

3
I liked the cashback options on this account but they have recently put up the monthly charge so it isn't as good Reviewed on: 15th November 2017

excellent rewards

5
getting cashback in the account is great. Reviewed on: 12th November 2017

Reassuring Experience

4
Acceptable rates, clear communication, no unexpected charges. There's not much more I need from a credit card provider. Reviewed on: 9th November 2017

Good card abroad

5
Good value abroad. Check your automatic pay in full arrangement is still in force - I checked at my branch before I went on holiday but did not realise (nor was I told) that the arrangement runs out after 2 years - awkward! But they helped rectify. Reviewed on: 7th November 2017

Good bank but need rid of the monthly fee

4
I've always thought santander was a great bank. Been with them for years. Customer service is great. I have been considering changing due to the monthly account fee on my current account Reviewed on: 7th November 2017

good card things could be improved

4
Oddly somehow Santander have given a a debit card that's not contactless and a credit card that is contactless. A bit odd, I havnt bothered to ask for a new one though. It was a great card to use on my daily commute as an oyster to make up the cost of it each month. The first two years interest fee so was a great way to also put my car insurance on the card to bring monthly costs down! I found that the cash back from the card usually got me a few quid The only thing is there has been an ongoing issue with my online banking that stil hasn't sorted itself out meaning i have not been able to set up a direct debit, I could of called up but it's hassle ! The error has still not been fixed. Reviewed on: 6th November 2017

Great card

4
Linked to our 123 current account, the app is great and we enjoy the cash back on our most frequent purchases. We always put through travel and petrol on this card for the best cash back rates around. Reviewed on: 5th November 2017

Cashback still a winner for us

4
Even with its monthly fee, we get enough from monthly cashback to cover the fee and make more on top of it. The Santander app is so easy to use so we're more than happy with this credit card as our everyday card. Reviewed on: 10th September 2017

Mr

5
Very reliable they are there to help you with any needs and money back k on all purchases. Reviewed on: 24th August 2017

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