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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1247 reviews)

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4.17

Based on 1,247 reviews, last reviewed 18th Apr 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

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Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1247)

Good range of benefits

I love my bank, Santander-great rate of interest and good range of benefits,in short a fantastic current account!Xx Reviewed on: 11th February 2016

Friendly and helpful

I love my bank...... They have had such a bad press for customer service but I have never been given any cause to complain. The staff at my local branch are so friendly and helpful whenever I have needed advice Reviewed on: 11th February 2016

Cashback

Love my bank as they give me lots of interest every month Reviewed on: 11th February 2016

Poor Bank Advice

I had a standard old Santander bank account with an overdraft which I used regularly. My bank receptionist persuaded me to convert to the 123 account saying loads about benefits but nothing about the negatives for someone who uses their overdraft regularly. When I started getting charges for something which was free with my old account, I felt very aggrieved that I wasn't given fair and balanced information regarding the account that they were pushing at me (pushing very hard I should point out). I would never have moved to the new account if I had been given the FULL details. Reviewed on: 5th February 2016

Top Current Account

I switched to a Santander 123 account about 2 years.The switching process was very easy and quick to do. It is easy to operate my account online and any queries I have are dealt with straight away by efficient and friendly telephone banking staff. Communication between bank and customer are excellent and I am impressed with the care that Santander take to keep my online banking secure and safe. Reviewed on: 5th February 2016

Good account but they've upped the price

I switched to the Santander 123 account as it was £2 a month but paid me back £8 in direct debits. I have never had any problems with them but they have just raised the cost of the account to £5 a month leaving me making £3. Not a big gripe but one thing I am not happy with. I am looking for another bank now. Reviewed on: 31st January 2016

My experience as a student with Santander.

Among being quite helpful, the Santander 123 Current account offers a free 16-25 railcard, as well as instant transfers to accounts and online banking. Being a student on the go, I found this quite helpful in my day to day needs in terms of travelling and shopping around town. The account may take a while to set up but the staff are quite friendly and helpful and are willing to listen to your needs above their own to make sure their customers are ultimately satisfied! Reviewed on: 28th January 2016

Banking Excellence

Great Bank , the staff are helpful, and the 3% between £3,00 and £20,000 is the best available. Reviewed on: 27th January 2016

Really easy to move to Santander 123 and the app is excellent!

Would highly recommend Santander to friends and family. Reviewed on: 25th January 2016

Friendly staff, quick service

Friendly staff that were helpful. The service I received was quick and efficient. Reviewed on: 24th January 2016

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