Write a review

Newsletter

Go to business site

Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

View other Santander products

4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

Read all reviews Write a review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander 123 current account (discontinued) reviews (1277)

Poor Branch Experience

Poor Branch Experience but ok online. Reviewed on: 20th January 2022

Great banking experience

It was quick and easy to switch to Santander and the mobile app works perfectly every time. No complaints at all! Reviewed on: 20th January 2022

Easy and Simple

Easy and simple to set and up and use. Good customer service and decent arranged overdraft Reviewed on: 18th January 2022

Complete satisfaction

Having banked with Santander since its previous incarnations as Abbey/Abbey National, I have had one or two problems (not least my wife dying unexpectedly), but these have all been resolved with great efficiency and discretion, both in branch and at higher level. Reviewed on: 18th January 2022

Excellent cashback account

Very good account which pays cashback on household bills. Well worth the £2 fee for the 'lite' account Reviewed on: 18th January 2022

Good Cashback

Easy to use app, good online. Charges have increased though. Reviewed on: 18th January 2022

No fuss account

No fuss account with cash back and intrest Reviewed on: 17th January 2022

Never any issues, great service and communication.

Always great customer service and staff go out of their way to help me make the most of my account benefits. Always get regularly informed of any changes or updates on my account. Mobile app and online banking is easy to use. Never had any issues. Reviewed on: 17th January 2022

Rewards account users

Account users receive payments for selected direct debits and interest on their balance in exchange for a monthly fee of £4; our fee is always absorbed by the payments we receive. Reviewed on: 17th January 2022

Santander current account

bank and product is fine as long as you don't need to talk to them on the phone Reviewed on: 17th January 2022

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Silver Account
from TSB 4.18 from 4 reviews
Current account
from Halifax 4.27 from 987 reviews
Current account
from Zopa 4.83 from 6597 reviews

Want to see more from Santander?

Cash ISA
from Santander 4.35 from 84 reviews
Basic current account
from Santander 4.32 from 337 reviews
Choice Current Account
from Santander 4.28 from 22 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub