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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1230 reviews)

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4.15

Based on 1,230 reviews, last reviewed 7th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

I am satisfied with these conditions it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1230)

Good products

Good rewarding selection of accounts for managing day to day banking business Reviewed on: 19th March 2021

Amazing!!

Fresh clean mobile banking. Makes the whole ordeal of logging into my account making payments all that easier. Trust them entirely with my money!! Reviewed on: 18th March 2021

Worst customer service

I don’t trust their app and their customer service stinks Reviewed on: 14th March 2021

Well packaged current account

Like most current accounts the benefits have reduced in recent years, but I believe 123 still offers a reasonable package of incentives as well as an efficiently managed banking service. The customer service has undoubtedly improved beyond measure in recent years - putting it among the top high street banking providers in my opinion Reviewed on: 14th March 2021

When I need it

I love the current account as it has and overdraft facility that allows me as an apprentice, pay bills and get food as I live on my own. Reviewed on: 14th March 2021

Lovely

Great service I get from online banking and through telephone . Reviewed on: 10th March 2021

Careful staff and attentive to details

The staff at branch is careful with details and make sure every step is done properly. I could imagine if the same process is done in other banks, the staff will just say ok to everything but ends up messing the whole process and requires me to go back to handle it again. Reviewed on: 10th March 2021

Thieves

£1400 was paid into my account by direct bank transfer yesterday morning. It is cleared when it arrives but Santander have decided to hang onto it. It is not showing as cleared and I cannot access MY money. I cannot pay important bills, including the food bill for my special needs son. I have phoned, emailed, used their facebook page but all the response I get is that it is being looked into. I don't want it looked into. I want my money. I am so glad I didn't switch my main account to these charlatans. Reviewed on: 2nd March 2021

Santander cannot be faulted

I have had two 123 accounts for many years and have never had a problem. I can't fault them in any way, whether face to face, over the phone or online. Interest rates good too. Reviewed on: 26th February 2021

Never a problem with Santander over many years

Online banking is fine. If a problem, staff resolve over the phone. Though I rarely have a problem as such, more a query. Reviewed on: 26th February 2021

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