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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,250 reviews, last reviewed 15th Jul 2025
80% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Friendly Bank

5
I like the ease of use online banking app, the cash back you get on everyday spends from various retailers and if you ever have to visit a branch the staff are always friendly and well informed Reviewed on: 27th May 2020

Best current account

5
I have had the 123 account for about 4 years. I manage it online and receive cashback ever month. In this time, I have accrued over £400 in cashback. Any time I have contacted Santander they are extremely helpful and dealt with my query quickly and efficiently. Reviewed on: 22nd May 2020

Customer Service

4
Santander are well attendant when it comes to the consumers needs. Issues such as fraud on my account are dealt with in a quick and efficient manner. Reviewed on: 15th May 2020

no probs

5
does exactly what it says on the tin with no problems Reviewed on: 3rd May 2020

Best account going!

5
Opened the account as I moved house; perfect service Reviewed on: 30th April 2020

Great service

5
I have had this current account for years and would highly recommend Santander. They offer great customer service both in branch and online. They also have a couple of apps which I use regularly and they are both easy to use and provide a huge number of services Reviewed on: 28th April 2020

Great student current account!

5
Offers a great £1500 overdraft and a free railcard, which is awesome. Get £100 bonus for recommending someone and great credit card related offers. Reviewed on: 27th April 2020

Great rewards

5
Nice rewards for having a current account Reviewed on: 27th April 2020

Great monthly interest

5
I've had this for a few years now. Yes the £5 fee is annoying and they dropped the interest rates. But I still get around £15 a month interest for a £5 fee. No brainer! Reviewed on: 27th April 2020

Mortgage Freeze

1
Freeze your mortgage online, its easy, don't phone they wont answer. Reviewed on: 20th March 2020

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