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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Good

5
Много благодаря за всичко . Бързи сте в всичко Reviewed on: 24th February 2021

Easy to use platform

4
Good cashback and an easy to use app. Reviewed on: 22nd February 2021

A Current Account with flair

4
The account that gives interest, tells you your balance, reminds you of bills ,credits and generally services my needs. Reviewed on: 18th February 2021

An overall winning account

5
Despite increased charges and lower interest, as Martin Lewis continues to point out, this is still a great account with excellent service and facilities. The online banking app is superb and the new money insights offer, just brilliant. Reviewed on: 17th February 2021

Santander is good bank for me

5
Santander is a good bank if I need help they help me Reviewed on: 17th February 2021

Very good and efficient credit card

5
Good all around bank as well as excellent customer service.. Reviewed on: 17th February 2021

Very professional

5
Never had problems find the staff at my branch very nice people Reviewed on: 17th February 2021

Great Value

5
We've had a 123 current account for some years now and it's great. No hidden costs, the app is great to use and getting money back on your bills is such a bonus Reviewed on: 17th February 2021

Does the Job

4
Does what’s required, but customer service can be a nightmare to reach. Reviewed on: 5th February 2021

Awful bank, terrible service

1
The world’s worst bank is at it again, attacking graduate overdrafts during a deadly pandemic and global recession. Their app is awful, their stores are dirty and ugly, and their staff are untrained or incompetent - and I don’t know which is worse. Reviewed on: 2nd February 2021

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