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Santander: 123 Current Account (discontinued) reviews

4.15
Based on 1,230 reviews, last reviewed 7th Feb 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

I am satisfied with these conditions it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025
Adi Satran's avatar
Adi Satran

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024
Ralp b's avatar
Ralp b

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1230)

Brilliant!!!

5
In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc. In my opinion, Santander are the best. In terms of keeping the customer happy, constant friendly communication with the customer and also fraud prevention. Im not going to slate my previous banks , in fact some have been very good, its just for the full customer package Santander have been the best. Reviewed on: 8th February 2020

Great service but would like a closer branch

5
Have no problems lots of communication via email to keep me uptogether with my account Reviewed on: 8th February 2020

123

3
The 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it will bring my investment interest back up to just over what it was when this account first opened. Reviewed on: 8th February 2020

was good but now not worth it

2
I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures! Reviewed on: 8th February 2020

Excellent customer service, makes going into branch a great experience.

5
The staff in branch are really friendly and helpful. If there is a queue, any extra staff always come and ask if they can help you with your query. Reviewed on: 7th February 2020

Good rate but decreasing

4
It costs to have the account but the interest (on a max of £20,000) is going down. However, it is still better than other accounts and if one has the money both husband and wife can have an account. Reviewed on: 7th February 2020

santander from top to bottom

1
123 account has now the poor interest rates capped payments and high charges, they obviously don't want my custom. I asked for a interest for year 18/19 still haven't received it. To cap it all they have now employed ant and dec as the face of Santander. Reviewed on: 7th February 2020

great account

4
Great account , that gives you lots of chances of cashbakc with various retailers Reviewed on: 7th February 2020

Mick duxbury

5
Ive been with this bank for many years and ive always had a good customer relationship with them. They help out when i need their help. I would recomnebd santander to friends and family Reviewed on: 7th February 2020

Diminishing benefits

2
Moved to Santander 123 for interest on £20,000 and payback on direct debits. Then they reduce interest rates and cap payments on direct debits. More like minus 123. Reviewed on: 7th February 2020

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