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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.17 (1275 reviews)

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4.17

Based on 1,275 reviews, last reviewed 18th Apr 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

When I need it

I love the current account as it has and overdraft facility that allows me as an apprentice, pay bills and get food as I live on my own. Reviewed on: 14th March 2021

Lovely

Great service I get from online banking and through telephone . Reviewed on: 10th March 2021

Careful staff and attentive to details

The staff at branch is careful with details and make sure every step is done properly. I could imagine if the same process is done in other banks, the staff will just say ok to everything but ends up messing the whole process and requires me to go back to handle it again. Reviewed on: 10th March 2021

Thieves

£1400 was paid into my account by direct bank transfer yesterday morning. It is cleared when it arrives but Santander have decided to hang onto it. It is not showing as cleared and I cannot access MY money. I cannot pay important bills, including the food bill for my special needs son. I have phoned, emailed, used their facebook page but all the response I get is that it is being looked into. I don't want it looked into. I want my money. I am so glad I didn't switch my main account to these charlatans. Reviewed on: 2nd March 2021

Santander cannot be faulted

I have had two 123 accounts for many years and have never had a problem. I can't fault them in any way, whether face to face, over the phone or online. Interest rates good too. Reviewed on: 26th February 2021

Never a problem with Santander over many years

Online banking is fine. If a problem, staff resolve over the phone. Though I rarely have a problem as such, more a query. Reviewed on: 26th February 2021

Good current account

Good all round current account, however interest rate dropping to zero is disappointing Reviewed on: 26th February 2021

OK. Hard to deal with

Fees are crazy and the app could be a lot better. Will move my money elsewhere when I can Reviewed on: 24th February 2021

Good

Много благодаря за всичко . Бързи сте в всичко Reviewed on: 24th February 2021

Easy to use platform

Good cashback and an easy to use app. Reviewed on: 22nd February 2021

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