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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Exceptional quality bank account

5
It is reassuring knowing that my monet is safe with such a reputable and secure bank - I have been using Santander for years and have not once ran into any problems, and the customer service has always been excellent for any small queries. It simply does the job well, and the interest rate is good. Reviewed on: 8th April 2021

Excellent benefits and 123 cash back

5
Excellent benefits and 123 cash back Reviewed on: 7th April 2021

Long term customer

4
I have been a santander customer since they were still Abbey national and I have always been pleased with the service I have received. I worked for them before the transfer too. I have had several different accounts and products with them and have always been treated very well. Easy to use website and app which has recently given new features to monitor the type of spending which I have made over the month, which is a good feature. Reviewed on: 31st March 2021

Used to be good

2
Constant changes and reduction in offers. Now not that great, but still marginally better than most high street banks (who offer you basically nothing and are generally unhelpful when you have an issue) Reviewed on: 27th March 2021

Simple flexible banking

5
Great mobile app and browser interface. Easy to find what you are looking for. Transactions easy to complete. Great financial analysis feature recently added to mobile app. Reviewed on: 26th March 2021

I have been with them for a few years now and they have been very good

5
It has been a very good customer experience since I opened my account with them. I have enjoyed their services. I haven't even had any reason to phone them for any complaints whatsoever Reviewed on: 24th March 2021

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5
sm spkjeni1111111111111111111111111111111111111111 Reviewed on: 24th March 2021

Good

5
Good high street bank with good current account Reviewed on: 20th March 2021

Good products

5
Good rewarding selection of accounts for managing day to day banking business Reviewed on: 19th March 2021

Amazing!!

5
Fresh clean mobile banking. Makes the whole ordeal of logging into my account making payments all that easier. Trust them entirely with my money!! Reviewed on: 18th March 2021

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