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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Never had any problems!

5
Customer service has always been great - never had any problems, great overdraft - only good things to say! Reviewed on: 2nd May 2017

So good I am staying put

5
These days it is often advised to changed your bank accout to make the most of switching offers. Ive been with Santander for 4 years now and the service i have always received has been exceptional. Im happy where i am thank you very much Reviewed on: 21st April 2017

Great account, shame about the reduced interest

3
I love the cashback element of this account, which makes it cover the £5 monthly fee. However, it used to be a great place to store my savings, until the interest rate halved from 3% to 1.5%. This together with the cashback makes it worth the fee, but if it were to reduce by much more, I think I'd have to look elsewhere. Reviewed on: 13th April 2017

Best Current Account on the Market

5
Savings and Cash back. Easy to run the account not demanding requirements. Also you get a list of additional benefits for being a 123 customer. Such as cheaper insurances and higher savings rates. Staff are always brilliant. Reviewed on: 9th April 2017

Good rate of interest compared to others

5
Moved current account from bank which I had banked with for 40+ years due to very low interest. Although the interest has halved from 3% it is still competitive Reviewed on: 4th April 2017

Great customer service

5
I left Lloyd's after a horrendous experience, and after 2 years with Santander have been really happy Reviewed on: 4th April 2017

Great Banking Provider

5
Santander is a great bank that offers customers great benefits for banking with them. I have banked with them for years I don't see me changing ever. Reviewed on: 4th April 2017

Still competitive

5
Even though Santander have increased their monthly account fee and reduced the cash back and interest payable on the account, it is still one of the most competitive current accounts out there, with really excellent customer service options in branch, online and by telephone. Reviewed on: 3rd April 2017

Not as good as it was

3
Better than 0.33% interest if you have enough money in there Reviewed on: 31st March 2017

great interest rate

5
by keeping 20,000 in you get 3% on it Reviewed on: 31st March 2017

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