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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.18

Based on 1,252 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Still one of the best rates around

Even with the reduction in the interest rate offered, it's still one of the best available. This account is still good as you get cash back on various things including utilities - free money when you have to pay your bills every month anyway. The monthly fee is always covered by cashback too. Reviewed on: 7th May 2017

Change Is As Good As A Rest

Wish they hadn't changed the T&Cs on this account and upped the monthly fee for the honour of using your own account. If it wasn't for having our mortgage with them, whereby it makes it worth our while to bank the credits that go with this arrangement, I think I 'd have started to look around for another deal. Banks have had enough bad press over the years, there's got to be profit in there for them still, without infuriating their customers - AGAIN! Reviewed on: 3rd May 2017

Never had any problems!

Customer service has always been great - never had any problems, great overdraft - only good things to say! Reviewed on: 2nd May 2017

So good I am staying put

These days it is often advised to changed your bank accout to make the most of switching offers. Ive been with Santander for 4 years now and the service i have always received has been exceptional. Im happy where i am thank you very much Reviewed on: 21st April 2017

Great account, shame about the reduced interest

I love the cashback element of this account, which makes it cover the £5 monthly fee. However, it used to be a great place to store my savings, until the interest rate halved from 3% to 1.5%. This together with the cashback makes it worth the fee, but if it were to reduce by much more, I think I'd have to look elsewhere. Reviewed on: 13th April 2017

Best Current Account on the Market

Savings and Cash back. Easy to run the account not demanding requirements. Also you get a list of additional benefits for being a 123 customer. Such as cheaper insurances and higher savings rates. Staff are always brilliant. Reviewed on: 9th April 2017

Good rate of interest compared to others

Moved current account from bank which I had banked with for 40+ years due to very low interest. Although the interest has halved from 3% it is still competitive Reviewed on: 4th April 2017

Great customer service

I left Lloyd's after a horrendous experience, and after 2 years with Santander have been really happy Reviewed on: 4th April 2017

Great Banking Provider

Santander is a great bank that offers customers great benefits for banking with them. I have banked with them for years I don't see me changing ever. Reviewed on: 4th April 2017

Still competitive

Even though Santander have increased their monthly account fee and reduced the cash back and interest payable on the account, it is still one of the most competitive current accounts out there, with really excellent customer service options in branch, online and by telephone. Reviewed on: 3rd April 2017

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