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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1247 reviews)

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4.17

Based on 1,247 reviews, last reviewed 18th Apr 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

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Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1247)

Good bank account

Good bank account with cashback on lots of eligible bills, only downside is the relatively high overdraft charges Reviewed on: 1st June 2017

Worth the money

Despite the recent drawbacks in benefits and increased cost the account works and pays well. Great online services too. Reviewed on: 30th May 2017

Flexible and fair

A good home for easy access savings, with the benefit of attached current account. Reviewed on: 28th May 2017

Interest rates OK - customer service appalling

Not a bad bank for variety of accounts - watch that low interest and high charges don't make it uneconomical, Don't expect to feel cared for or appreciated - you are most definitely not Probably one of the worst (if not THE worst ) for customer service. such a shame - could have been a brilliant bank Reviewed on: 25th May 2017

Charges

I have a 123 account and I am continuously charged alot of money in fee's for having an overdraft, as well as account maintenance fee's. The account type does not save me money at all. Reviewed on: 17th May 2017

Still one of the best rates around

Even with the reduction in the interest rate offered, it's still one of the best available. This account is still good as you get cash back on various things including utilities - free money when you have to pay your bills every month anyway. The monthly fee is always covered by cashback too. Reviewed on: 7th May 2017

Change Is As Good As A Rest

Wish they hadn't changed the T&Cs on this account and upped the monthly fee for the honour of using your own account. If it wasn't for having our mortgage with them, whereby it makes it worth our while to bank the credits that go with this arrangement, I think I 'd have started to look around for another deal. Banks have had enough bad press over the years, there's got to be profit in there for them still, without infuriating their customers - AGAIN! Reviewed on: 3rd May 2017

Never had any problems!

Customer service has always been great - never had any problems, great overdraft - only good things to say! Reviewed on: 2nd May 2017

So good I am staying put

These days it is often advised to changed your bank accout to make the most of switching offers. Ive been with Santander for 4 years now and the service i have always received has been exceptional. Im happy where i am thank you very much Reviewed on: 21st April 2017

Great account, shame about the reduced interest

I love the cashback element of this account, which makes it cover the £5 monthly fee. However, it used to be a great place to store my savings, until the interest rate halved from 3% to 1.5%. This together with the cashback makes it worth the fee, but if it were to reduce by much more, I think I'd have to look elsewhere. Reviewed on: 13th April 2017

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