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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Good customer service

3
Found our local branch always very helpful and supportive Reviewed on: 25th August 2017

At last, a bank that gives.

5
Just great to get some return for investing your hard earned cash. Even after they reduced the interest they are still the best for us. Reviewed on: 23rd August 2017

no hassle good interest

4
easy to deal with, no problems, good interest rates Reviewed on: 15th August 2017

Problems with Online Access

2
Experiencing problems with online banking. Its the second day now that I cannot access this service. Would like to know if this is a server issue or whether its personal accounts being affected. Regards Reviewed on: 11th August 2017

Good online but not enough branches

4
Like so many banks these days there is in my opinion a complete lack of actual branches. Reviewed on: 10th August 2017

Good interest rates and easy to manage online

4
Whilst the interest rate for this current account has reduced, it is still providing leading market rates compared to most other providers, particularly if you are able to have the £20k maximum limit in the account - as this helps you get the most out it. Customer service in the branch is good, and internet banking is easy to use to manage the account. Reviewed on: 4th July 2017

Does the cashback job well . Good customer service.

5
Does the job. Good customer service when needed. We have been clever-ish in making sure we maximise the cashback income using all possible indirect debits including our mortgage. Result! Reviewed on: 30th June 2017

Hassle free current account

5
Was late to Santander, but now would recommend to all family and friends. Reviewed on: 29th June 2017

Great Bank, Great Account

5
I earn cashback on my direct debits, interest on my balance, and low charges on my overdraft. Santander are great! Reviewed on: 23rd June 2017

no help when needed

3
The account works fine, although even with the cash back it was not worth it. Basically I got cheaper banking elsewhere and with more benefits. I stuck with Santander until they rejected me for credit, which was strange give my credit score, and my history with them... went into a branch to ask why, and no help was given... the machine had decided. Gave up and went elsewhere, got a credit, and I'm saving money on the current bank account. Reviewed on: 22nd June 2017

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