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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Average Joe

I was approached to sign up to this account on one of my visits into my local branch. I just about break even and get back what I pay for my monthly fee. I think this account would be most suited to those who use their bank account to pay for all their household bills and direct debits to make it worth applying for. I've been with Santander (Previously Abbey) all my adult life and although this isn't necessarily the account for me the staff at my local branch are friendly and helpful so I would still remain, may be just look for a different product that suits me better next time. Reviewed on: 6th November 2017

Make money doing nothing

I get money every month for paying my mortgage and bills. It quickly mounts up and I end up with around £20 a month which is rather nice. Reviewed on: 6th November 2017

Not the best or worst

Good service but Santander's rates just aren't the best ones on the market anymore. Reviewed on: 6th November 2017

Great bank

Always helpful, never had any issues Reviewed on: 6th November 2017

Quite OK

It is quite OK for a current account with interest Reviewed on: 6th November 2017

cash back scheme review

Santander introduced this scheme but charges a fee for this. So at times you pay more for the charges than what you get back. Reviewed on: 6th November 2017

Good company

The 123 account was very good when the interest rate was 3% but sadly it was reduced so Im not as happy as I was. The staff though are fantastic and always polite and very helpful. Reviewed on: 6th November 2017

Impressive Account

This cashback account started off at 3% for funds up to Î£20k but was reduced earlier this year to 1.5%. It also gives cashback on direct debits (utilities, telecoms). There is a Î£5 monthly charge for having the account but the cashback on the direct debits far outweighs this charge. You have the option of adding notifications of special offers and some of these are really good (discounts at certain shops etc). The staff at my local branch bend over backwards to assist in any matters and always advise me of offers I'm missing out on. I have had this account for over four years now and would highly recommend it. Reviewed on: 6th November 2017

best current account to earn some extra cash

I switched to Santander 123, having the account recommended to me. I initially was credited with £50 per month, it's now gone down to £30 per month with the revised interest rates. To get a %age back on your everyday bills, and just for keeping a good balance with them is a no brainer. The security of the on-line banking is good, so I can check the transactions either on my laptop, phone or an app on my Ipad. Well done Santander. Reviewed on: 6th November 2017

Good, but was better

Haven't had any problems in terms of service. The interest rate drop from 3% to 1.5% was disappointing, but not unexpected. The cashback on regular bills is quite nice, and more or less covers the monthly fee. Reviewed on: 6th November 2017

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