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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Good perks from a bank? Surely not!!

5
Had a good sign on bonus and tiered bonuses for paying our bills through Santander. We also sweep any balances to one of their good rate savings account. They've been pleasure to bank with. Reviewed on: 8th November 2017

Money for nothing

4
You use a current account, right? You pay your bills by DD, right? Do both with Santander 123 lite, and for £1 a month, get circa £5 a month cashback. It's effectively free pennies for stuff your bank does anyway. Reviewed on: 8th November 2017

VERY GOOD PRODUCT

5
VERY GOOD PRODUCT CASH BACK MAKES IT VERY INVITING MAKES YOU FEEL LIKE YOUR ARE EARNING A BIT OF EXTRA MONEY WHICH OF COURSE YOU ARE. BUT VVERY GOOD COMCEPT. Reviewed on: 8th November 2017

Excellent account

5
Cash back on bills happy days, easily pays back more than nominal monthly charge Reviewed on: 8th November 2017

Satisfied with Santander

4
I like the fact that I get money back on what I spend. It encourages me to use this account and the credit card which, in turn, means most of my spending is in one place so I can administer it better. I found this account to be efficient. I do online banking and it's very secure. Staff on the teleohone are helpful and knowledgeable. Reviewed on: 8th November 2017

Personal Banking

5
I've been with Santander since it was the Alliance snd Leicester and what has kept me a loyal customer, is the people behind the counter. No mstter which branch i use the staff are allways helpfull, well trained, and most importantly for me, friendly and knowledgeable. Reviewed on: 8th November 2017

Good rate of interest.

4
Good rate of interest on £20000 with instant access. Reviewed on: 8th November 2017

Title

5
It's a good account, as long as you have your bills paid out of it Reviewed on: 7th November 2017

Santander current account

3
Nothing special, but does the job Reviewed on: 7th November 2017

Cash back please!

5
This is the perfect joint account for your household bills. The mobile banking is seriously easy to use and you get a nice cash back every month from your direct debits for bills and even mortgage if it is with Santander. Reviewed on: 6th November 2017

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