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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Local, Friendly, Helpful

Very Efficient. Nice to do face to face. Reviewed on: 9th May 2025

Friendly Accessible, Efficient.

Good personal service from knowledgeable member of staff, who was able to answer all our questions. Welcoming and friendly. Reviewed on: 9th May 2025

Efficient, Friendly, Helpful

Friendly and very helpful staff. Had an appointment and staff were waiting for me. All went to plan. Delighted with the excellent service. Reviewed on: 9th May 2025

Helpful, informative, Friendly

Very helpful sorting out my maturity give very good information. Reviewed on: 9th May 2025

Dependable, Local, Professional.

Prompt, well informed service. Friendly staff longevity of company. Reviewed on: 9th May 2025

Clear, Precise, Friendly

Location is excellent, Staff are very friendly and efficient. Speaking face to face with Shirley makes the experience very helpful and very clear. Reviewed on: 9th May 2025

Helpful efficient, Professional

My most recent contact with the society was by phone. I called to request and interest certificate. I am very satisfied with your service. Reviewed on: 9th May 2025

Efficient, helpful, friendly

We were met at the door with a very friendly greeting. She was efficient in helping us set up out accounts. Reviewed on: 9th May 2025

Efficient, Easy, Welcoming

I love how friendly and welcoming the staff are. I feel more comfortable with my money here and know that its dealing with safe hands. Reviewed on: 9th May 2025

Valued, Friendly, Essential

I like being able to deal with real people. I strongly dislike having to use technology with other savings providers, which means I use and recommend SBS to others who like me prefer this Face to Face communication. Reviewed on: 9th May 2025

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