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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.89

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Elderly Friendly, Efficient, Enjoyable.

Staff are always friendly, professional, and efficient. They never rush me and take the time to explain things. Reviewed on: 9th May 2025

In branch service review

As always the customer service was excellent. Courteous, Helpful and good humoured. Reviewed on: 9th May 2025

Helpful Branch Available

Kate made everything straightforward and understandable. Having a branch is very important to us. Reviewed on: 9th May 2025

Straightforward, Friendly, Local

Easy to get through on the phone and always very helpful advice. Reviewed on: 9th May 2025

Friendly, Efficient, Local

I like the friendly, Knowledgeable and helpful staff an the face to face contact. Reasonable interest rates. Reviewed on: 9th May 2025

Friendly, Welcoming, Customer focused.

Every time I visit the branch I am welcomed they address me by my name and ask me how I am. The staff are very friendly, provide excellent customer care. Reviewed on: 9th May 2025

Customer Service Guaranteed

No Improvement necessary! From start to finish a very pleasant experience. Was really surprised how quickly and efficiently my request was performed. Was the best and easiest transaction I have ever experienced. I left like a much valued customer. Reviewed on: 9th May 2025

Experienced and Good Value

Very friendly and helpful staff, Interest rate is good. Reviewed on: 9th May 2025

Accessible, Friendly, Old-Style

Branch open every day. Very accommodating. Reviewed on: 9th May 2025

Friendly, helpful, efficient

Always helpful and ready to explain and respond. Highly efficient at all time. Reviewed on: 9th May 2025

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