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Scottish Building Society: Savings reviews

4.89
Based on 3,196 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

First Class

5
First service. Nothing could be improved. Reviewed on: 22nd April 2025

Simply the best

5
First class service by appointment. Friendly staff a great bonus. Reviewed on: 22nd April 2025

Helpful, friendly, efficient

5
Good efficient, friendly service. However I feel that my book could have been completed with my transfer marked up to today rather than it being kept and sent back out to me. Reviewed on: 22nd April 2025

Friendly, Welcoming, Efficient

5
Everything was fine. Taken on our appointment time and everything went nice and smooth. Reviewed on: 22nd April 2025

Friendly, Efficient and local

5
Staff are friendly and efficient. I like that it is Scottish. Reviewed on: 22nd April 2025

In branch service review

5
Staff are extremely helpful and despite being very busy. Reviewed on: 22nd April 2025

All very satisfactory

4
Punctual appointment, friendly service. Reviewed on: 22nd April 2025

In branch service review

5
Efficient and helpful, lady was warm and friendly. Lovely office. Reviewed on: 22nd April 2025

Knowledgeable , Efficient, Friendly

5
Very good so far. Like that I can come into branch and talk things through with advisors face to face. Feel welcome, information provide is clear and staff are friendly and knowledgeable. Do not have to wait weeks to be seen. (unlike some banks). Reviewed on: 22nd April 2025

Efficient, friendly and always accessible

5
Efficient, friendly and always accessible. Reviewed on: 11th April 2025

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