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Scottish Building Society: Savings reviews

4.89
Based on 3,199 reviews, last reviewed 10th Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Helpful, Efficient , Civilised

5
Everything is always explained very clearly which is most helpful. Reviewed on: 11th April 2025

It's very Good

5
As its on our home area we an pop in any time. Usually we get our businesses over and out every time. Today Natalie attended to a lot of our charges and we were very satisfied with how she delt with us. Reviewed on: 11th April 2025

Fab U lous

5
Friendly staff, great service from Natalie. Reviewed on: 11th April 2025

Superb, friendly, Knowledgeable staff

5
Love having a local branch - Staff superb. Reviewed on: 11th April 2025

Always Very Friendly

5
I do fell if one needs to discuss important money matters it would help if you could do so privately not in front/ reception area. Which is alright if you are only putting in money or taking out. Different situation if you are discussing important issues and people are sitting waiting directly behind you. Reviewed on: 11th April 2025

Efficient , Friendly, Helpful

5
Excellent service and well explained information. Reviewed on: 11th April 2025

In branch service review

5
Great service happy to recommend to others. Reviewed on: 11th April 2025

Efficient, helpful, local

4
There is a local branch where the staff are friendly and helpful. Reviewed on: 11th April 2025

Friendly, Efficient, Kind

5
Always helpful, very friendly, Staff are great. Reviewed on: 11th April 2025

Excellent, relevant and recommendable

5
Excellent experience and good friendly staff. Reviewed on: 11th April 2025

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