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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

In branch service review

4
Visited Aberdeen branch on Friday 14/03 - closed all day. Went back 17/03 - closed for lunch. Then closed at 3pm on Thurs, ended up doing it all by post. Opening hours not customer-friendly. Also not much prviacy when discussing financial details when others are waiting to be served. Reviewed on: 25th March 2025

Friendly, helpful, efficient

5
Prompt friendly service. When asked to post information it is done immediately. Don't hurry elderly people!. Reviewed on: 25th March 2025

Efficient, helpful, clear

5
Always answer phone promptly and offer clear and concise information. Reviewed on: 25th March 2025

Sets standards for others

5
Good customer relationship. Knowledgeable and helpful staff. Reviewed on: 24th March 2025

Friendly, approachable, knowledgeable

5
My experience, everytime I go there has been exceptional and I am always made to feel extremely welcome. Always happy to help if I have anything I may want to ask or discuss about. It is always a pleasure to go there, always a warm welcome when I arrive. Reviewed on: 24th March 2025

Knowledgeable, professional staff/society

5
I enjoy being greeted with a smile and can take a seat to conduct my business!. Reviewed on: 24th March 2025

Friendly, approachable, professional

5
Always informative, friendly and professional. Reviewed on: 21st March 2025

Dependable, friendly, Scottish

5
I enjoy banking here. Relaxed experience. Friendly and knowledgeable staff. Reviewed on: 21st March 2025

Fair, friendly, welcoming

5
Very good information from friendly staff. Reviewed on: 21st March 2025

In branch service review

5
I would like Scottish Building Society to try and have an app for flexible transactions for the customers. Reviewed on: 21st March 2025

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