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Scottish Building Society: Savings reviews

4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

In branch service review

5
Local branch on the high street. Reviewed on: 7th March 2025

Pleasant, helpful, polite

5
All the staff are very helpful and polite. Good advice is always at hand. Reviewed on: 7th March 2025

Excellent and professional

5
Visited branch for advice and assistance with transfer of funds from my late husband's estate. From the start of the process everything was handled in a completely satisfactory and sympathetic way. Excellent service provided. Reviewed on: 7th March 2025

In branch service review

5
Nothing to be improved. Got done exactly what I asked for very efficiently. Reviewed on: 7th March 2025

Professional, pleasant, courteous

5
Good interest rates. Staff are very friendly and welcoming. The staff clear up any issues you have and help you understand any questions you have. Reviewed on: 7th March 2025

Great great great

5
Always very friendly staff with no problems. Reviewed on: 7th March 2025

Friendly, accommodating and helpful

5
Troon branch staff are always frendly and cannot do enough for you. Always accurate and no issues. Reviewed on: 7th March 2025

First class service

5
Branch manager was very efficient, friendly and most pleasant. No suggestions for improvement. Reviewed on: 5th March 2025

Best for Scotland

5
Courtesy, patience, understanding - exactly what I needed. Thank you SBS for being there for me, don't know of any improvements you could or should implement at all. Reviewed on: 4th March 2025

In branch service review

5
Polite, personable and professional. Reviewed on: 4th March 2025

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