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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3214 reviews)

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4.90

Based on 3,214 reviews, last reviewed 16th Mar 2026

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Service with a Smile Audrey, the teller could not have been more helpful and pleasant throughout my time in the Galashiels branch. She gave me clear information and helpe... Read more Reviewed on: 16th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3214)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, competitive, dependable

Staff are outstanding. Products are excellent. I also like the local support the society provides. Reviewed on: 26th July 2024

Professional and efficient

Phone answered well. Postal dealings clear and efficient. Reviewed on: 26th July 2024

On hand excellent

Friendly staff. Nothing to improve. Reviewed on: 26th July 2024

Efficient, competent, caring

Accessible, real people there to deal with anything. Reviewed on: 26th July 2024

Professional, friendly, polite

Small, friendly branch. Professional, knowledgeable and clearly explained. Reviewed on: 25th July 2024

Friendly, efficient, inviting

Understood needs, account opening easy, passbook sent out within a day, friendly, efficient, offer of refreshment is a nice touch. Reviewed on: 25th July 2024

Competent and approachable

Person to person contact is great. Reviewed on: 25th July 2024

Friendly, approachable, helpful

Very friendly and helpful, take time with me to explain products available. Reviewed on: 25th July 2024

Great, smart, Scottish

Since starting to save with SBS, I have been very satisfed with range of savings options. Currently interest rates for savers are good. I intend to continue being a customer. Reviewed on: 25th July 2024

Super, duper, great

Good service, I like to support local businesses. One area for improvement: on maturity of the bond, 17/07/24 payment should be made by faster payment thus in the customers account on 18/07/24. Payment was received on 19/07/24, faster payment is the norm in this industry now. Reviewed on: 25th July 2024

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