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Scottish Building Society: Savings reviews

4.90
Based on 3,224 reviews, last reviewed 18th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Such helpful staff Such helpful staff, it is always a pleasure dealing with SBS. Most recently Natalie helped me, she was very patient helping me get logged into my acco... Read more Reviewed on: 18th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3231)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Accessible, friendly, competent

5
It is straightforward, traditional methods of banking. Scottish based. You are able to go into a relationship centre to discuss financial matters. Reviewed on: 22nd April 2024

Accessible, local, customer-orientated

5
Very easy to speak to a customer advisor in person, by phone or by email. Friendly, efficient, timely, and knowledgeable service. Thank you. Reviewed on: 22nd April 2024

Helpful and reliable

5
Easy to speak to on the phone and my instructions were carried out perfectly. Reviewed on: 22nd April 2024

Local, competitive, friendly

5
Locally based and specialising in service to Scottish residents. Good rates of interest and knowledgeable staff. Reviewed on: 22nd April 2024

Friendly, polite, helpful

5
Wonderful service. Staff are very helpful and informative. Very pleasant manner and polite. Reviewed on: 22nd April 2024

Great, been a member for years

5
Very friendly building society and all staff are great. Reviewed on: 22nd April 2024

Professional, fast, efficient

5
Small branch with a personal touch. Reviewed on: 22nd April 2024

Friendly, local, personal

5
Old-fashioned service and courtesy. Pleasant, well-trained staff and competitive interest rates. Reviewed on: 22nd April 2024

Helpful, available, invest

5
Interest rates are the best. Service received from Lorraine in Glasgow was the best and the after service was great too. Reviewed on: 22nd April 2024

Excellent, great, superb

5
I would like the ability to upgrade my savings accounts. Reviewed on: 22nd April 2024

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