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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,240 reviews, last reviewed 19th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I made a mistake in online banking, after calling SB... I made a mistake in online banking, after calling SBS for help a nice person, called Dawn Paton sorted my problem very quickly. Reviewed on: 19th March 2026
francis s's avatar
francis s

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3240)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Good interest rates

5
The staff in the Inverness branch are very helpful. Reviewed on: 2nd February 2024
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Verified Member

Cares for clients

5
Really pleased that a lady in the Galashiels branch spotted I could get an improved interest rate for an account by moving certain other savings for a short time. Reviewed on: 1st February 2024
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Verified Member

Efficent, friendly, professional

5
Owned by members, there are relationship centres and they have reasonable interest rates. Reviewed on: 1st February 2024
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Verified Member

Local, competitive, friendly

4
The envelope used to send out documentation was open on both mine and my husbands packs, and they were sent from different branches. Reviewed on: 1st February 2024
Verified Member's avatar
Verified Member

A nice Society

5
I would like it more if there was a monthly interest option. Reviewed on: 1st February 2024
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Verified Member

Top class service

5
The Galashiels branch staff were available, helpful and knowledgeable. Paperwork is clear and concise and issued in a timely manner. The personal touch on offer goes a long way. Reviewed on: 1st February 2024
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Verified Member

Scottish, friendly and accessible

5
The staff are friendly and informative, and very prompt with their service. Reviewed on: 1st February 2024
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Verified Member

Scottish Building Society Branch Review

5
I like the fact that it is Scottish and had a competitive rate. Reviewed on: 31st January 2024
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Verified Member

Scottish Building Society Branch Review

5
Scottish Building Society do an excellent service. I am highly delighted with the service, excellent. Thank you. Reviewed on: 31st January 2024
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Verified Member

Scottish Building Society Branch Review

5
Local and I was kept informed about my account and always helpful. Reviewed on: 29th January 2024
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Verified Member

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