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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3174 reviews)

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4.90

Based on 3,172 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I visited the Glasgow branch earlier today, staff we... I visited the Glasgow branch earlier today, staff were extremely welcoming and helpful. Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3174)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Professional, Value, Trustworthy

Professional advice, delivered promptly and courteously. Reviewed on: 8th December 2025

Absolutly, Top class

I very much like being able to call into branch and speak to a human being. Can't think of any improvements. Reviewed on: 8th December 2025

Friendly, Convenient, Efficient

Ease of access - a branch we call into and recover friendly personal service. Longer branch opening times would be good. Reviewed on: 8th December 2025

1st class service , very helpfpatwith m...

1st class service , very helpful and patience with my questions Reviewed on: 8th December 2025

Pleasant , efficient, knowledgable staff.

Pleasant , efficient, knowledgable staff. Prompt action & answers to queries Reviewed on: 4th December 2025

A social community experience.

It is lovely to deal face to face with real people - a social community experience where it seems there is friendship and loyalty. The interest rates are pretty good also. For all of this and more is why SBS has my savings and my bank does not. Thank you SBS. Reviewed on: 3rd December 2025

Very efficient and welcoming

Opening a new account. Very efficient, well explained options. Friendly and helpful staff. Reviewed on: 28th November 2025

Very friendly staff indeed

Cannot think of any improvement needed. Reviewed on: 28th November 2025

Informative, insightful, knowledgeable

Great experience and looking forward to the fraud event. Reviewed on: 28th November 2025

In branch service review

Efficient staff in the branch who made it a good experience. Reviewed on: 28th November 2025

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