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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Very easy to set-up new savings account. Straightforward paperwork. Friendly adviser. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
Always friendly and helpful when I phone to speak to someone. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
A very fair and efficient business. A current account would be great!!. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
I refer to you letter dated March 23 from Paul Denton, CEO. When do you plan to organise the special events to celebrate you 175th anniversary?. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
We wish we had known about Scottish Building Society sooner! Recently opened savings/bonds to protect and save our money. Extremely impressed. Excellent customer service. Thank you!. Reviewed on: 18th September 2023

Scottish Building Society Branch Review

5
The personal touch - staff are welcoming. Reviewed on: 15th September 2023

Scottish Building Society Branch Review

4
Staff are helpful. Pity nearest branch out of reach, however manage reasonable well via phone. Reviewed on: 15th September 2023

Scottish Building Society Branch Review

5
Somebody is always on the end of the phone to talk to as opposed to a computer! Staff are all friendly, competent and answer all queries efficiently. Reviewed on: 15th September 2023

Scottish Building Society Branch Review

5
Excellent service in Inverness branch, visited an seen the same day. This was the best!. Reviewed on: 13th September 2023

Scottish Building Society Branch Review

5
Friendly, fast, efficient service. Good products. Mutual. Reviewed on: 12th September 2023

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