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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3242)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

4
Online account and receiving postal info?! Not environmentaly friendly. 4 days to open an online account - slow. Reviewed on: 21st April 2023

Scottish Building Society Branch Review

5
The best about, the girl was very helpful. Reviewed on: 21st April 2023

Scottish Building Society Branch Review

5
Very satisfied with the service from staff, but trying to access the office on the phone is pretty awful. Reviewed on: 21st April 2023

Scottish Building Society Branch Review

5
Personal touch and good service. Reviewed on: 20th April 2023

Scottish Building Society Branch Review

5
Friendly customer service with plenty of patience. Reviewed on: 20th April 2023

Scottish Building Society Branch Review

5
Great savings accounts, lovely staff, fab!!! Absolutely nothing at all could be better. Reviewed on: 20th April 2023

Scottish Building Society Branch Review

5
Very helpful staff, Lorraine. Attractive, welcoming office. Reviewed on: 20th April 2023

Scottish Building Society Branch Review

5
It was so refreshing to be able to speak to a very helpful member of staff face-to-face and to have the transaction carried out efficiently. Also had questions answered. Reviewed on: 20th April 2023

Scottish Building Society Branch Review

5
The staff are friendly and efficient. Reviewed on: 18th April 2023

Scottish Building Society Branch Review

5
The staff could not have been more helpful and if I phone with a query I always get the information required. Reviewed on: 18th April 2023

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