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Scottish Building Society: Savings reviews

4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
I'm a new customer and was made to feel immediately valued by Lorraine. Everything sorted smoothly and explained clearly. Plus competitive interest rate on easy access. Reviewed on: 23rd February 2023

Scottish Building Society Branch Review

4
Polite, professional, old-fashioned and convenient way to do things. And OK, sometimes very good savings rates. Reviewed on: 20th February 2023

Scottish Building Society Branch Review

5
The service we have received has always been excellent. Staff are all friendly and patient. Could not ask for any more than that. Reviewed on: 20th February 2023

Scottish Building Society Branch Review

5
More variety of savings products with higher rates would be good. I would invest more and move more to Scottish Building Society then. Reviewed on: 15th February 2023

Scottish Building Society Branch Review

5
Your excellent staff ensure a very successful and highly respected Scottish Building Society. Reviewed on: 15th February 2023

Scottish Building Society Branch Review

5
I like the online and postal banking. Reviewed on: 14th February 2023

Scottish Building Society Branch Review

5
Good rates, local, friendly staff who are willing to take to help. Reviewed on: 13th February 2023

Scottish Building Society Branch Review

5
Very helpful staff, patient and kind. Reviewed on: 9th February 2023

Scottish Building Society Branch Review

5
I like the savings rate, efficient and helpful way you communicate by post on my savings maturity, the clear manner your website lists savings accounts. Reviewed on: 9th February 2023

Brilliant personal service

5
SBS provide a fantastic service. helpful, friendly, knowledgeable and efficient. Thoroughly recommend them. Reviewed on: 8th February 2023

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