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Scottish Building Society: Savings reviews

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4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
I find the staff friendly and efficient and your documentation is clear. Reviewed on: 8th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Easy to reinvest and competitive rates. Reviewed on: 8th February 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the ease and simplicity of product and advice with direct access to staff where required. Reviewed on: 7th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Do what they say with efficiency and professionally treat you like a person, not a number, very pleasant. Reviewed on: 7th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly and excellent service, also a passbook. Reviewed on: 7th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Efficient, fast, friendly staff relating to all matters of business. Reviewed on: 7th February 2023
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Verified Member

Scottish Building Society Branch Review

5
I feel I can trust the Scottish, I like having an office in the town, I would like higher interest rates on my savings, but I realise that is not under your control. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Efficiency, friendliness, also the fact that some members of staff at Troon branch recognise me and I them. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Good service and advice given on savings, easy walk in service. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the fact that it is not too large and that it is possible to speak with or go to see a human being, a great asset. Reviewed on: 6th February 2023
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Verified Member

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