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Scottish Building Society: Savings reviews

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4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Very friendly, helpful staff, a pleasure to do business with. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

4
I much prefer to invest in mutuals, but your interest rates are not very good. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Easy to deal with over the phone and a good rate of interest compared to others. Reviewed on: 6th February 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
It's Scottish, with helpful staff. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

5
Interest rates need to be higher, ISA rates should compete with other societies. Reviewed on: 6th February 2023
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Verified Member

Scottish Building Society Branch Review

5
A return to regular investment would be good, no need for new book each year, option to withdraw a lump sum once each year, all as in the past. Reviewed on: 3rd February 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
No complaints at all always good service. Reviewed on: 3rd February 2023
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Verified Member

Scottish Building Society Branch Review

5
The lady I spoke to in the Aberdeen branch was extremley nice and helpful. Thank you Reena. Reviewed on: 3rd February 2023
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Verified Member

Scottish Building Society Branch Review

4
Your website could be improved, I would find it very useful if I could print off statements and tax certificates in a pdf format. Reviewed on: 3rd February 2023
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Verified Member

Scottish Building Society Branch Review

5
It's mutual and face-to-face, helpful and friendly staff, it's Scottish. Reviewed on: 2nd February 2023
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Verified Member

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