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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,269 reviews, last reviewed 26th Mar 2026
11% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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Latest highest rating:

5

I was in Edinburgh today and popped in to top up my... I was in Edinburgh today and popped in to top up my ISA, Kaia was very helpful and polite. Reviewed on: 26th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3269)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Very approachable and very efficient. Next day transfer to bank account. Like the personal touch and the passbook! Reviewed on: 5th December 2022
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Verified Member

Scottish Building Society Branch Review

5
Very approachable and efficient building society. Personal approach. Passbook! Reviewed on: 5th December 2022
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Verified Member

Scottish Building Society Branch Review

5
More than happy with the service. Reviewed on: 5th December 2022
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Verified Member

Scottish Building Society Branch Review

5
Local and friendly. Good service. Reviewed on: 2nd December 2022
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Verified Member

Scottish Building Society Branch Review

5
Absolutely charming and helpful staff now and over the years. Long time renovating the Inverness branch though. Reviewed on: 1st December 2022
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Verified Member

Scottish Building Society Branch Review

5
The staff are helpful. You have passbooks so you know exactly how much money you have. Regular correspondence about your bonds etc. Reviewed on: 1st December 2022
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Verified Member

Scottish Building Society Branch Review

4
I would like communication to improve so I know when money is transferred/or confirm stant of produce. Reviewed on: 30th November 2022
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Verified Member

Scottish Building Society Branch Review

4
Friendly staff. Could you stagger lunchtimes? Reviewed on: 30th November 2022
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Verified Member

Scottish Building Society Branch Review

5
The excellent staff - We were new to the Galashiels staff but they make you feel you were the very person they wanted to see walk in door. Reviewed on: 30th November 2022
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Verified Member

Scottish Building Society Branch Review

4
The service is always excellent. The staff are friendly, helpful and very efficient. Only criticism is lack of information about changes to interest rates. Reviewed on: 30th November 2022
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Verified Member

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