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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3175 reviews)

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4.90

Based on 3,174 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Fabby service Helpful friendly staff i often visit and always happy to help got my welcome pack in the post (i was worried as my post is terrible) and everything wa... Read more Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3175)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, Good, Value

Straight forward account opening with friendly Glasgow branch staff. Online registration easy and free of delay or difficulty. Reviewed on: 14th November 2025

Excellent customer support on telephone

Excellent customer support on telephone Reviewed on: 13th November 2025

Stocks and Shares ISA transfer to Cash ISA

Katie was very professional, personable and efficient in dealing with my enquiry Reviewed on: 10th November 2025

"First Class Customer Service" ..

Phoned the building society got through no problem. Spoke to Rachel who was very efficient friendly and helpful she answered all my queries and also agreed to post out further details of other products which I was interested in looking at. Reviewed on: 10th November 2025

Helpful, friendly, accodating

The staff were friendly and helped. I just wish there was another branch closer to me. Reviewed on: 7th November 2025

Friendly and efficient.

Very happy with the service received today. Reviewed on: 7th November 2025

Approachable, Friendly Clear

Appointment really straight forward and options explained well. Loraine very friendly. Reviewed on: 7th November 2025

Quick, Easy, Efficient.

It's very quick easy and efficient with contact by mail and phone if needed it also offers a good rate of interest. Reviewed on: 7th November 2025

Adapt to challenger

It took too long to open an account, I suggest you send more emails. Reviewed on: 7th November 2025

In branch service review

Wonderful staff was great on the desk. Reviewed on: 7th November 2025

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