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Scottish Building Society: Savings reviews

4.89
Based on 3,169 reviews, last reviewed 2nd Mar 2026
28% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Scottish Building Society I opened a Regular Saver and paid into it last month. I went back this month and Gerard the cashier remembered me from last time and greeted me with a... Read more Reviewed on: 2nd March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3169)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Approachable, Friendly Clear

5
Appointment really straight forward and options explained well. Loraine very friendly. Reviewed on: 7th November 2025

Quick, Easy, Efficient.

5
It's very quick easy and efficient with contact by mail and phone if needed it also offers a good rate of interest. Reviewed on: 7th November 2025

Adapt to challenger

5
It took too long to open an account, I suggest you send more emails. Reviewed on: 7th November 2025

In branch service review

5
Wonderful staff was great on the desk. Reviewed on: 7th November 2025

In branch service review

5
Chap was nice, gave me a brief overview and my account is all good now. Reviewed on: 7th November 2025

Very good efficient.

5
Talk about opening new account and explained everything well. Reviewed on: 7th November 2025

Efficient

5
The level of service received in Edenborough was wonderful, myself and my husband were impressed with how quick and efficient they all were. We were invited to an event in December which are unable to attend but will love to come to future events. Reviewed on: 7th November 2025

In branch service review

5
Everything cane on the Kyara was good. Reviewed on: 7th November 2025

Rates

5
Face to face appointment was week to get books marked up. Back this week to open a fixed rate ISA. Both times staff were very friendly, welcoming and highly professional. Everything sorted with peace of mind for my father. Excellent service. Reviewed on: 7th November 2025

Available, efficient, friendly.

5
Friendly efficient service. I like the fact that there is face to face contact. Reviewed on: 7th November 2025

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