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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

4
Easy to get answers and helpful, giving information and filling forms. Reviewed on: 25th January 2021
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

3
Requesting documentary proof, this by delaying the process by two weeks. Who has paper copies these days anyway. Get Doctors Certify - in a pandemic! Reviewed on: 22nd January 2021
Galashiels branch customer's avatar
Galashiels branch customer

Inverness branch review

5
Just a phone call away, listened to what product I was after, gave me all I needed Reviewed on: 21st January 2021
Inverness branch customer's avatar
Inverness branch customer

Glasgow branch review

5
Pamela at the BS advised me correctly, she knows what she was doing and acted on what was promised. It could be better if a/cscould be openned online and verification done by experian checks. Reviewed on: 21st January 2021
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
Fast, friendly, helpful, efficient service Reviewed on: 19th January 2021
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Staff were very helpful, but some did not appear to understand online protocol Reviewed on: 18th January 2021
Troon branch customer's avatar
Troon branch customer

Glasgow branch review

5
Super fast transaction in setting up a savings bond at Glasgow branch. Clear information on phone. Very impressive! Reviewed on: 27th December 2020
Glasgow branch customer's avatar
Glasgow branch customer

Galashiels branch review

5
A friendly, mutual society with very good customer service. Thank you. Reviewed on: 26th December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Only just opened my account but good service so far Reviewed on: 23rd December 2020
Troon branch customer's avatar
Troon branch customer

Galashiels branch review

5
The Scottish Building Society are efficient and good to deal with. I like the folder the documents come in and that you still do passbooks Reviewed on: 22nd December 2020
Galashiels branch customer's avatar
Galashiels branch customer

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