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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Straightforward. Very helpful lady - Audrey, clear forms and not many of them. Audrey phoned back when she said she would and had answers needed. Great product knowledge. Reviewed on: 3rd December 2020
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Like - efficient organisation. Professional, friendly staff. Could be better - more convenient branch location. Reviewed on: 2nd December 2020
Troon branch customer's avatar
Troon branch customer

Edinburgh branch review

5
Great to find an account that you don't have to open and manage online. Good old cheque in post is good for me! Reviewed on: 30th November 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

Glasgow branch review

5
Very efficient and professional counter staff. Also very competitive fixed term rate!! Reviewed on: 29th November 2020
Glasgow branch customer's avatar
Glasgow branch customer

Troon branch review

5
The ladies at Troon branch have gave the extra mile to sort out an issue for me regarding return of my ID documents Reviewed on: 26th November 2020
Troon branch customer's avatar
Troon branch customer

Inverness branch review

5
Getting paperwork to and from could be quicker Reviewed on: 25th November 2020
Inverness branch customer's avatar
Inverness branch customer

Galashiels branch review

5
Phone answered promptly. Very pleasant helpful staff, who easily answered questions. Application received on a Wednesday and your welcome letter and book received on Friday. Thanks Audrey, pleasure to deal with Reviewed on: 24th November 2020
Galashiels branch customer's avatar
Galashiels branch customer

Inverness branch review

5
Local building society, very friendly efficient staff Reviewed on: 23rd November 2020
Inverness branch customer's avatar
Inverness branch customer

Troon branch review

5
Society has local branch (I transferred from TBS as they are closing local branch) Society issues a passbook, and does not only offer online accounts Society adheres strictly to Covid guidelines (I feel safe in office) Reviewed on: 22nd November 2020
Troon branch customer's avatar
Troon branch customer

Galashiels branch review

5
Efficient and helpful staff and access to a local branch Reviewed on: 21st November 2020
Galashiels branch customer's avatar
Galashiels branch customer

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