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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Troon branch review

5
Fast, efficient serivce, Knowledgeable staff both in branch and via telephone Reviewed on: 20th November 2020
Troon branch customer's avatar
Troon branch customer

Edinburgh branch review

5
I like the local aspect and setting like I can get involved things like AGM Reviewed on: 19th November 2020
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Edinburgh branch customer

Galashiels branch review

5
Quick response to phone calls, competitive interest rates on savings, helpful staff Reviewed on: 18th November 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Opening of account went smoothly and dealt with efficiently in a timely manner. Original enquires was informative and lady was helpful and friendly Reviewed on: 17th November 2020
Galashiels branch customer's avatar
Galashiels branch customer

Edinburgh branch review

4
Allow savings accounts to be applied online Reviewed on: 12th November 2020
Edinburgh branch customer's avatar
Edinburgh branch customer

Glasgow branch review

5
Opening the account by post was very easy. Original ID document returned promptly with passbook. GOod initial package of information with contact numbers if needed in future Reviewed on: 11th November 2020
Glasgow branch customer's avatar
Glasgow branch customer

Glasgow branch review

5
Really like the savings interest rates, very competitive Reviewed on: 10th November 2020
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Glasgow branch customer

Edinburgh branch review

5
Like, quick response to application made, comprehensive, opening of account pack materials Reviewed on: 9th November 2020
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Edinburgh branch customer

Inverness branch review

5
Very fast efficient service when dealing with my mother's executry Reviewed on: 8th November 2020
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Inverness branch customer

Troon branch review

5
Called twice re ISA both calls answered quickly and dealt with (Kate and Tracy) I couldn't print off downloaded application so she posted a copy out, my application had a same day turnaround as I posted on Wed and received Passbook on Sat. One commen is that although branches and agents are mentiond I didnt find a list of them anywhere Reviewed on: 7th November 2020
Troon branch customer's avatar
Troon branch customer

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