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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,279 reviews, last reviewed 27th Mar 2026
7% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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Latest highest rating:

5

Very easy to deal with at the busiest time of year b... Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3279)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Galashiels branch review

5
Rates of interest are good, keeping investments in Scotland, local, friendly staff Reviewed on: 6th November 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Good advertisement, efficient, knowledgeable staff Reviewed on: 5th November 2020
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Galashiels branch customer

Troon branch review

5
It is Scottish! Staff in room are professional, helpful, friendly, knowledgeable and courteous Reviewed on: 4th November 2020
Troon branch customer's avatar
Troon branch customer

Troon branch review

5
Interest rate on TV ad, when I phoned to open account person was very nice then in office to open account woman was very helpful, pleasant and nice welcome Reviewed on: 2nd November 2020
Troon branch customer's avatar
Troon branch customer

Galashiels branch review

5
My tax query has been dealt with speedily and with great clarity, eccellent. many thanks. The only negative is customer bond limit should be 100K + Reviewed on: 30th October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
You are a mutual society, with very good customer service, please keep your savings interest rate competitive Reviewed on: 30th October 2020
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Galashiels branch customer

Troon branch review

5
It was a good informative initiave call with Kate and great inbound service Reviewed on: 29th October 2020
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Troon branch customer

Galashiels branch review

5
Very helpful, friendly staff, nothing seems to be any trouble Reviewed on: 28th October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Galashiels branch review

5
Staff friendly and efficient and products clearly set out Reviewed on: 28th October 2020
Galashiels branch customer's avatar
Galashiels branch customer

Troon branch review

5
Very friendly and kind, gave me good advice, both ladies very helpful and have great smiles and laughs, which helps a lot just now Reviewed on: 26th October 2020
Troon branch customer's avatar
Troon branch customer

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